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Mars Petcare UK

1.8M items sold
47K followers
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Dentastix

Daily Oral Care

Dentastix

All items

About us

Mars Petcare is a leading provider of high quality, science-backed nutrition and therapeutic health products. Collectively, our portfolio of pet food, care and treats is designed to meet the individual needs of pets across the world.

Today we have 100,000 Petcare Associates who proudly take care of half of the world's pets through our nutrition, health and services businesses.

‘Mars Petcare UK’ is established as a partnership between Mars UK and Trojan Electronics Limited, who are operating the store. Trojan Retail, owned by Trojan Electronics Limited, is the leading outsourcing managing eCommerce company in the United Kingdom.

All products on the store are sourced directly from Mars UK, ensuring the best quality, performance & availability possible for our customers, and as a result we guarantee 100% genuine products across all brands including Pedigree, Whiskas, Cesar & and many more.
We place our customers at the centre of everything we do so you receive a first class service.
Location: United KingdomMember since: 01 Aug, 2017Seller: marspetcare_store

Business details

Business name: Trojan Electronics 2018 LTDFirst name: CustomerSurname: ServicesAddress: Kings Dock, SA1 8QA Crymlyn Burrows, United KingdomEmail: marspetcare@myonlinepurchase.comVAT number: GB 307 7273 03

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (420,654)

a***0 (494)- Feedback left by buyer.
Past 6 months
Verified purchase
Communication was kept up to date. Made aware of the delay. Delivered when it was intimated to be delivered. Item exactly as described. Boxed up securely even though it’s in a heavy duty sealed plastic bag. Will keep ordering from this seller as the price is the best I have found.
5***r (21)- Feedback left by buyer.
Past month
Verified purchase
I have been ordering from this seller for a few years now because they are so consistently reliable, everything is always wrapped so securely and delivered very fast. I contacted them once just to ask a question and received a reply within hours. Excellent customer service. The cost of this item is always the best
r***4 (253)- Feedback left by buyer.
Past month
Verified purchase
As described good as new excellent service and very helpful with advice excellent value for money and quick delivery service great communication delay in dryers down to postal service excellent customer service excellent quality delivered within 24 hours 👍as always brilliant service
m***a (231)- Feedback left by buyer.
Past 6 months
Verified purchase
Due to delivery issues this arrived a little late but the communication has been perfect with responses to my concerns The issue was with the couriers not the seller happy to say it arrived well packed and at a very good price I can recommend this seller and will buy again
a***a (80)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely brilliant seller. Exactly as described and delivered when expected. The only downside I have is that the delivery person left them at my door and didn't knock, my neighbour was the one who alerted me to my delivery being at my door. But the seller isn't responsible for the delivery persons actions. I've just ordered another 2 of these because they are excellent value for money and I have just inherited my mums 6 cats! So every penny helps.
r***4 (253)- Feedback left by buyer.
Past 6 months
Verified purchase
As described good as new excellent service and very helpful with advice excellent value for money and quick delivery service great communication delay in dryers down to postal service excellent customer service excellent quality delivered within 24 hours 👍as always brilliant service