BlackHawk Gaming and PC Store

Seller Feedback (4,742)

• j***b (90)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived as described in excellent packaging and quick delivery. The BIOS was locked when it arrived, however the seller was able to resolve issue for me quickly within a couple of hours. Trusted seller, recommend.

  Reply from: blackhawk-gaming-uk- Feedback replied to by seller blackhawk-gaming-uk.- Feedback replied to by seller blackhawk-gaming-uk.

  Thank you for your thoughtful review! We're delighted to hear that the item arrived as expected, securely packaged, and delivered quickly. We appreciate your patience with the BIOS issue and are glad we could resolve it swiftly for you. Your trust and recommendation mean a lot!
• r***r (806)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exactly as described, great value for this level of laptop, arrived next day, in a superb specific made box with air pocket wrapping to ensure no transit damage. Would happily purchase from this seller again.

  Reply from: blackhawk-gaming-uk- Feedback replied to by seller blackhawk-gaming-uk.- Feedback replied to by seller blackhawk-gaming-uk.

  Thank you so much for the wonderful feedback! We're thrilled to hear that your Acer Aspire arrived swiftly, securely packaged, and lived up to your expectations in both condition and value. It's great to know our care with boxing and delivery made a real difference. We truly appreciate your support and look forward to helping again whenever you're ready for your next upgrade! 💻📦🌟
• 4***e (92)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The product is as described. It arrived on time and in good condition. Incredibly good value, but most importantly, the customer service was impeccable. I will definitely buy from this seller again. Particular thanks to Keiran, who patiently answered my questions and made sure that the product I selected is fit for purpose. Excellent.

  Reply from: blackhawk-gaming-uk- Feedback replied to by seller blackhawk-gaming-uk.- Feedback replied to by seller blackhawk-gaming-uk.

  Thank you so much for this fantastic feedback! We're really glad to hear that everything met your expectations and that your experience, from product quality to delivery and value, was a positive one. A special shoutout to Kieran for providing the attentive and thoughtful support you mentioned, we’ll be sure to pass along your kind words. It means the world to us that you’d shop with us again, and we’re always here to help whenever you need anything. Enjoy your new laptop! 💻
• o***m (355)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent service, Joe was such a great help. He checked the specs of my pc before selling to me to make sure I was getting the best possible pc within my budget. I would recommend this seller 100 percent. Pc is perfect, the communication top notch. Postage was 2 days which was perfect. Thanks again Joe.

  Reply from: blackhawk-gaming-uk- Feedback replied to by seller blackhawk-gaming-uk.- Feedback replied to by seller blackhawk-gaming-uk.

  Thank you so much for the amazing feedback! We're thrilled to hear your PC is perfect and that the service and communication hit the mark. Joe will be chuffed to know his support made a real difference, he’s always happy to go the extra mile to match specs and budget just right. Your recommendation means the world to us, and we’re here anytime you need advice or upgrades. Enjoy your new setup!
• 7***c (129)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As described just a shame you use evri as courier company as twice they told me it was out for delivery and both times I received an update telling me unfortunately your item cannot be delivered on that day

  Reply from: blackhawk-gaming-uk- Feedback replied to by seller blackhawk-gaming-uk.- Feedback replied to by seller blackhawk-gaming-uk.

  Thanks so much for your feedback, we're really glad to hear you're happy with the item itself. Just to clarify, we actually ship all our orders with DHL, not Evri, so it's a bit surprising to hear this mix-up occurred. We'll definitely look into what might’ve happened on the tracking side to make sure everything stays smooth going forward. We really appreciate your support, and if you ever need anything else or have any questions, we're always here to help! 💻📦
• d***5 (9)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  i5, 1TB, 16GB RAM arrived. No complaints that it wasn't 32GB as advertised, because the price reflects that. Machine arrived in good condition and working order. Would buy from this vendor again.

  Reply from: blackhawk-gaming-uk- Feedback replied to by seller blackhawk-gaming-uk.- Feedback replied to by seller blackhawk-gaming-uk.

  Thank you for your feedback. We have checked the order details, and we can confirm that you did order 16GB, not 32GB. If you need any further assistance, please let us know.