Master Store UK

Seller Feedback (192)

• e***7 (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  There was an issue with incorrect delivery, however seller replied straight away ( even with being away) and sent it again and came next day all in great condition. Amazing quality and value for money. I got 2 limited editon stitches. Even got a partial refund for the mishap. A refund was sent for one as case didnt close ( my end i they were one not seperate cases ) I offered to send back an item or pay back the refund however kindly told me to keep both for the issues. Would 100% buy again
• u***7 (1369)- Feedback left by buyer.

  Past month

  Verified purchase

  Do not buy from this seller as I have received my item and it was advertised as a jelly cat with labels and bag but was sent just a soft toy. They are advising wrong and getting you to buy cheap stuff and selling it as original jelly cat merchandise Buyer beware of this seller
• 8***o (5)- Feedback left by buyer.

  Past month

  Verified purchase

  I thought paying extra for the box meant it was stil gonna be in the box but it arrived i. Bags with the box folded up if I knew that's what the seller meant I would of just gone with without the box other than that my bf loves it
• r***b (255)- Feedback left by buyer.

  Past month

  Verified purchase

  False advertising. NOT a Jellycat. Not even a good attempt at a copy. No tags. Looks nothing like the photos in listing. Item received is of poor quality, flat and not fluffy and has some bizarre key chain on top. Contacted seller who took ages to reply then initially offered to refund without requiring return of item. Then refused and said refund if item returned or partial refund and keep. Stated I would accept partial refund but that hasn't been made either. AVOID.

  
• c***a (611)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The gt4 pro mens smart watch, did not have several of the features advertised, which i pointed out to the seller. Eventually after I had started the returns process I got a response asking for a photo. How do you take a photo of something not there? The reason for return despite boasting a battery life of a few days, the charge lasted from 7:45 pm till 6:05 am, so around 10 hrs. This was all after a much longer delivery time than advised.
• e***a (940)- Feedback left by buyer.

  Past month

  Verified purchase

  Item advertised as 1/24 scale pictorial with working scanner light only in the sellers difficult to read description does it say it 1/32 scale without a working scanner yet the price is still that of the larger model. Communication with the seller is none existent which gives me little faith of a refund if I sent it back. Avoid this seller. In my opinion a con artist.