Napoleonantiques

Seller Feedback (238)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I cannot adequately put into words what a positive experience I had with this seller and their products. The mirrors are absolutely gorgeous and they courteously guided me every step in the shipping and delivery process. These are the first of many mirrors that I will order from them. If you want a quality product from quality people, Osman Antique is the place. Thank you to Mr. and Mrs. Osman!

  Reply from: napoleonantiques- Feedback replied to by seller napoleonantiques.- Feedback replied to by seller napoleonantiques.

  Thank you so much for your nice words. I really appreciate it. It was my pleasure to work with you. Please feel free to come back at any time.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Beautiful silver jardiniere. Packed very well and fast shipping

  Reply from: napoleonantiques- Feedback replied to by seller napoleonantiques.- Feedback replied to by seller napoleonantiques.

  Thank you so much, I rally appreciate your nice words. Please feel free to come back at any time.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very well packed. Used power drill to open and everything was good. Lovely mirrors. Will have to buy some heavy duty fasteners to make sure mirrors do not fall when hung. Many thanks. Will buy again from this seller.

  Reply from: napoleonantiques- Feedback replied to by seller napoleonantiques.- Feedback replied to by seller napoleonantiques.

  Thank you so much for your nice words. It was my pleasure. Please feel free to come back at any time.
• *****- Feedback left by buyer.

  More than a year ago

  Verified purchase

  The item has never arrived! The seller contacted me that Fed Ex wanted more information besides the mailing address from me. I contacted them and they told me that it was stuck in customs. apparently the seller provided sketchy shipping information, and they are holding it, for at least 30 days till. they will contact me. At this point I wish to cancel the order, however when I attempted to do this, your website stated that the seller didi not accept returns. convenient! I want my money

  Reply from: napoleonantiques- Feedback replied to by seller napoleonantiques.- Feedback replied to by seller napoleonantiques.

  The item has been send within 3 days with courier Fedex. The information that Fedex has is the same information that I have recieved via ebay. Item has arrived in USA and Fedex could not reach her beside getting her voicemail so they reached out to me. I have send the buyer several messages and I did the same to Fedex. Fedex needs information from this buyer and she refuses to give the information. Now she says she wants to cancel while she is the one that is not cooperating.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As expected
• *****- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Waited one month and didn’t recieve my chairs. While the seller could send them with fedex. Very unprofessional . And without checking with me after one month. They just refunded my money back . Not a professional seller.

  Reply from: napoleonantiques- Feedback replied to by seller napoleonantiques.- Feedback replied to by seller napoleonantiques.

  This buyer did not want to pay the cost for shipping. Not paying is no shipment. I have responded to all messages, I was the one that was waiting for the payment. I would have send the chairs with Fedex if buyer paid for the wooden box and sending with Fedex.This has cost me money to pack and the buyer did not pay. That is why I have refunded the money for the chairs because the transport wasn't paid. This negative feedback is irrelevant.Our policy is fast payment, fast shipping if in stock.