We are authorised resellers of Gamucci E-cigarette and we have new brands coming soon. Here is a few things that makes us who we are. (1) Customer Service, Yes this is very important and I, Nemo, takes this seriously. I will also ensure your query is answered in less than an hour :0 (2) Super Fast Nemo Homes Delivery & New Secured Packaging (3) Fast dispatch and efficient communication if there is any problem. (4) Returns is easy easier, Just contact us (5) We are consistent and Customer Satisfaction is our aim, but there is always that one person thats hard to please. We try our best nonetheless!