Driven by the wish of constantly innovating ourselves and concerned about your sexual well-being, our primary goal is to provide people with luxurious body & skin safe toys, that fulfil all their intimate needs. LucidToys - the place where sensations meet technology.
Location: United KingdomMember since: 06 Sep, 2017Seller: lucidtoys
Business details
Business name: NEOJOY LTDAddress: 15 Station Field Industrial Estate, Kidlington, Oxfordshire, United Kingdom OX5 1JDPhone number: 01865570790Email: support@lucidtoys.comVAT number: GB 300135181CRN: 10567782
As described.: satisfied with: quality, condition, value and appearance; although it should be £200 cheaper than what it is. Issues with UPS delivery though, as UPS’s driver deliberately left the package at the depot as it was too heavy for them and they couldn’t be bothered with it; this information came from the complaint line so it’s for real.
Reply from: lucidtoys- Feedback replied to by seller lucidtoys.- Feedback replied to by seller lucidtoys.
Dear customer,
Thank you for sharing your experience. We’re pleased to know you are satisfied with the product’s quality, value, and condition. We’re very sorry for the delivery delay caused by UPS handling the heavy parcel—this is a rare situation, and we understand the inconvenience it caused. Your feedback is valuable, and we’ll work closely with our couriers to improve future deliveries. Thank you again for your support.
Best Regards,
Customer Support Team
u***p (63)- Feedback left by buyer.
Past 6 months
Verified purchase
Quality is amazing, she came perfect, value is fantastic for what you get! her appearance was perfect. I had an issue with a screw, contact the team and they had a new screw sent out straight away to me, no extra cost!
I would highly recommend this company and doll :)
Reply from: lucidtoys- Feedback replied to by seller lucidtoys.- Feedback replied to by seller lucidtoys.
Dear Customer,
Thank you so much for sharing your feedback. We’re truly delighted to hear that you are happy with the quality, value, and appearance of your doll, and that everything arrived perfectly.
We’re also glad we could quickly resolve the screw issue for you at no extra cost — your satisfaction is always our priority. Knowing that you would highly recommend us means a lot, and it encourages our team to keep delivering both excellent products and caring customer service. Thank you.
6***r (181)- Feedback left by buyer.
Past 6 months
Verified purchase
A realistic product, with coloured pussy lips as advertised, looks great. Its exceptionally bendy as described, no metal frame, all TPE. Definately worth 5 stars. It arrived promptly, packaged well inside and discretely sent in a box a good ebayer. Many Thanks
Reply from: lucidtoys- Feedback replied to by seller lucidtoys.- Feedback replied to by seller lucidtoys.
Thank you so much for your thoughtful and detailed feedback. We’re delighted to hear that the product met your expectations in every way — from its realistic design and flexibility to the discreet packaging and prompt delivery.
Your kind words reflect both the quality of our products and the service we aim to provide, and we truly appreciate your 5-star rating. It’s wonderful to know that you are happy with your experience, and we look forward to serving you again in the future.
Many thanks.
s***a- Feedback left by buyer.
Past 6 months
Verified purchase
great delivery speed. very well and discreetly packaged and a well made item exactly what was described and required. I have no doubt that i will use this seller again having been impressed with the overall experience.
Reply from: lucidtoys- Feedback replied to by seller lucidtoys.- Feedback replied to by seller lucidtoys.
Dear Customer,
Thank you so much for taking the time to share such thoughtful feedback on your recent purchase. We are truly delighted to hear that the delivery speed, discreet packaging, and product quality all met your expectations.
It means a lot to us that you were impressed with the overall experience and would consider shopping with us again.
We greatly appreciate your support and look forward to serving you again in the future.
Warm regards,
Customer Support Team
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as item description (new, unused). Dimensions and appearance as advertised. Good seller communications. Quick delivery. The convenience of "click and collect". Great price.Thanks very much.
Reply from: lucidtoys- Feedback replied to by seller lucidtoys.- Feedback replied to by seller lucidtoys.
Dear Customer,
Thank you so much for your wonderful feedback! We’re truly glad to hear that you were satisfied with the item, delivery, communication, and overall experience.
It means a lot to us that you took the time to share such kind words. Your support and trust in us are greatly appreciated.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We’re always happy to help!
Warm regards,
Customer Support Team
*****- Feedback left by buyer.
Past year
Verified purchase
My wife just loves these… It’s her favourite… So had to buy another one! Sorry no photos! Great price, beautiful packaging and delivered very quickly. I have bought from this eBay seller before and totally recommend them. 5* seller. Thanks Robert
Reply from: lucidtoys- Feedback replied to by seller lucidtoys.- Feedback replied to by seller lucidtoys.
Dear Robert,
Thank you so much, Robert! We're thrilled to hear your wife loves it and that you had another great experience with us! ⭐️ Your support and recommendation mean a lot. Looking forward to serving you again! 🚀✨
Best Regards,
Lily Wilson
Customer Support Team