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About us
Business details
Business name: Neo Direct LtdFirst name: NeotechnologySurname: LtdAddress: Unit 1A, Darnall Works, LS10 1AW Leeds, United KingdomEmail: sales@nuvohome.co.ukVAT number: GB 104864129
Seller Feedback (94,472)
9***a (94)- Feedback left by buyer.
Past month
Verified purchase
I ordered a jet wash for it to come with damaged packaging and the wheel had been broken, after a quick message they were happy to send a brand new one out without me having to escalate it to eBay. Thank you very much will order again in future.
d***8 (28)- Feedback left by buyer.
Past month
Verified purchase
Firepit/ barbeque arrived in super fast time. Well packaged in large box. All pieces individually bagged...Brand new.. can't see what's refurbished about this item!!. Fantastic bargain. Well chuffed with my purchase. Recommend to anyone who is thinking of having one. Thanks Neo. Also thanks to courier service. 5 stars for item description even though it's brand new!!.
m***l (349)- Feedback left by buyer.
Past month
Verified purchase
Arrived in Amazon packaging. On opening one wheel broken in pieces in the box. Photos included Contacted seller who said send it back and they would see what they could do. Tried to contact them twice more only received generated messages back saying I would be contacted within 48 hours still haven’t heard anything from them weeks later. On my experience I am unable to recommend this seller very poor customer communication and service.
h***d (236)- Feedback left by buyer.
Past month
Verified purchase
item as described &appears good value for money. Happy with purchase. Although item did not arrive within the time, stated, this was a fault with the courier & not seller who dispatched item quickly.
n***e (2060)- Feedback left by buyer.
Past month
Verified purchase
Arrived sooner than expected. Trouble free transaction. Not opened package yet so can't comment on item. Great seller to deal with.
0***o (903)- Feedback left by buyer.
Past month
Verified purchase
Unfortunately package never arrived. Customer service very responsive. Item purchased out of stock. Refund issued