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new_hope10

15K items sold
368 followers
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Location: ChinaMember since: 25 Jul, 2019Seller: new_hope10

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
4.9
Delivery time
4.9
Communication
4.9

Seller Feedback (3,637)

2***d (1731)- Feedback left by buyer.
Past month
Verified purchase
Item refunded due to arriving broken which was done in transit this could be due to not being packed well and being quite fragile due to the design Seller responded to emails quickly and refunded money. If this item arrived in one price I would of put 5 stars but due to arriving in two prices I’ve put 3 stars due to this item arriving broken I believe if this was well wrapped it might of arrived in one price maybe seller could relook at their packing of items
3***k (350)- Feedback left by buyer.
Past year
Verified purchase
All as described, good communication, delivered on time and good prices. An easy smooth transaction, would purchase again from this seller.
3***_ (77)- Feedback left by buyer.
Past 6 months
Verified purchase
Overall positive -> refunded because of incomplete delivery. - But: Didn't read my complaint about the missing (main) part but only sent a - what looked like - standardized answer. So either couldn't be bothered to answer the specific email or couldn't understand it (from the delivery time it is most likely a Chinese seller)
o***a (1280)- Feedback left by buyer.
Past 6 months
Verified purchase
Items as described at good price and quickly dispatched. A1 eBayer, many thanks.
m***9 (216)- Feedback left by buyer.
Past 6 months
Verified purchase
Purchased 4th Jan arrived 12th Jan smashed to pieces, contacted immediately with photo & asked for replacement that was appropriately packaged, they blamed courier, pushed them & offered me 30% refund, refused & offered 50%, reminded not my problem offered 70% & told them no full or I raise a case & immediately gave full refund but only after 9days & then cheekily asked for positive feedback & 5 stars … as if!!! AVOID SELLER - not UK and not helpful or packaged appropriately 100% AWFUL
a***8 (129)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent transaction! Item exactly as described, fast shipping, and great communication. A+++ seller! Highly recommended! Thanks!