87K items sold
1.7K followers
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About us

Location: ChinaMember since: 19 Jul, 2017Seller: new-start-ap

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (22,778)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller with outstanding customer service! Unfortunately my item arrived with a damaged plastic part so it was unusable. They replaced it immediately without hesitation and didn’t hassle me to return the broken one or pay for the shipping on the replacement. Such prompt and professional communication is refreshing in an era where good service seems to be disappearing. A genuinely great experience. Item looks and feels well made and price was great. Thanks again :’
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller, easy to deal with, good quality at this price point, arrived well packaged and in good condition.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very happy Item as describe great value, very fast delivery and great communication would definitely recommend 😀
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described perfect condition Great value for money packaged nice and secure came with new gaskets and very high quality product
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item arrived in a good time and packaged in secure way. There was some discrepancy between the part and my car when it came to fitting the part, so the New-Start-Up team has shown high level of customer service and offered me 50% cashback. Thank you New-Start-Up team and looking forward to my new order!
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great service Fast delivery Great value Well boxed in good condition Many thanks

About us

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