Although I didn't receive my order, I was contacted by the seller before hand who explained the situation.
A full refund was already offered to me.
For this; I can't comment on the black heart Smiggle backpack. But I can comment on professionalism and communication with the seller was great, friendly and easy.
Thank you kindly.
0***y (21)- Feedback left by buyer.
Past month
Verified purchase
Happy with item recieved bit surprised as it was brown like it was in photo but message states purple other than that item well wrapped and protected
y***s (767)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you, as described, fast delivery, great correspondence. Would buy off this seller again.
o***r (797)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, great Comms, evri dropped the ball, slow delivery - not sellers fault
s***2 (242)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller was absolutely amazing when we requested a refund as my young daughter accidentally bought instead of add to watch list! Not a quibble: immediate response. Would highly recommend seller.
c***h (5314)- Feedback left by buyer.
Past month
Verified purchase
Arrived safely, Well packed, As described. Lovely condition boxed item. Very pleased with the item. Quality is there. Will buy from again. Many thanks