Northgate Electronics

Seller Feedback (1,135)

• s***f (78)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was received as advertised, works great with no issues. Open box, but new and with all contents included. Delivery of item was quick, actually arrive a day sooner than expected. Securely packaged with packing peanuts and bubble wrap. Great seller, would happily purchase from them again!

  Reply from: cincyelectronics1- Feedback replied to by seller cincyelectronics1.- Feedback replied to by seller cincyelectronics1.

  Thank you. Follow us at ebay.com/str/northgateelectronics
• _***0 (12)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller shipped out my item fast, and received it in less than 5 days which is astonishing as it often took 7 days or more from other sellers. Seller packaged the item perfectly, and arrived with a defect, but they were understanding and let me return the item for a refund. Still though this was a great seller.

  Reply from: cincyelectronics1- Feedback replied to by seller cincyelectronics1.- Feedback replied to by seller cincyelectronics1.

  Thank you. Follow us at ebay.com/str/northgateelectronics
• 0***c (5)- Feedback left by buyer.

  Past month

  Verified purchase

  Honestly great value! The item came in just as the images showed, came in with packing peanuts and well wrapped, shipping was quick. Overall a great experience. I was really hesitant at first but Im glad I went with this seller would definitely by here again for pc parts.

  Reply from: cincyelectronics1- Feedback replied to by seller cincyelectronics1.- Feedback replied to by seller cincyelectronics1.

  Thank you. Follow us at ebay.com/str/northgateelectronics
• a***_ (22)- Feedback left by buyer.

  Past month

  Verified purchase

  Received item as described, it works as intended and in great cosmetic shape. Quick shipping, the package arrived in about 3 days and was well-packed. Overall I am satisfied with the purchase, and would consider purchasing from the seller again, thanks!

  Reply from: cincyelectronics1- Feedback replied to by seller cincyelectronics1.- Feedback replied to by seller cincyelectronics1.

  Thank you. Follow us at ebay.com/str/northgateelectronics
• f***0 (4)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Reasonable price and packaged very well. Came in a bag with plenty of packing peanuts in the box to make sure it stayed say. Shipped out quickly and arrived early than expected. Exactly as described.

  Reply from: cincyelectronics1- Feedback replied to by seller cincyelectronics1.- Feedback replied to by seller cincyelectronics1.

  Thank you. Follow us at ebay.com/str/northgateelectronics
• s***e (4)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered "Ryzen 7 5700G" as described but they sent me "Ryzen 5 5600G" which is a totally different product than I ordered. I requested for a return and refund, or any other options for resolution, within the return window but I got very bad response from the seller. The seller says "process via eBay" and eBay says "ask the seller." This is the worst experience, and I DO NOT recommend one trust either eBay or this seller. They do not value customer and are not customer-friendly.

  Reply from: cincyelectronics1- Feedback replied to by seller cincyelectronics1.- Feedback replied to by seller cincyelectronics1.

  We're sorry for the confusion and frustration. We responded promptly, expressed regret for the issue, and explained that returns must be initiated by the buyer through their order page, as eBay does not allow sellers to open returns. We always offer free 30-day returns for any reason. We also issued a partial refund for the trouble and are happy to honor a full refund upon return. Our response was courteous and clear, and we are not responsible for any miscommunication from eBay representatives.