10K items sold
236 followers
Contact

About us

Great Official product direct from the manufacturer and delivered free of charge from our UK distribution centre.
Location: United KingdomMember since: 02 Apr, 2015Seller: ogdsales

Business details

Business name: IGSM LTDFirst name: LizSurname: CosgroveAddress: 1 Dewar Court, Runcorn, Astmoor Industrial Estate, Cheshire, United Kingdom WA7 1PTPhone number: +44 7540897646Email: admin@officialgeardirect.comVAT number: GB 181586581CRN: 08856744

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (2,526)

  • n***i (224)- Feedback left by buyer.
    Past month
    Verified purchase
    The toy was exactly as described and has become a firm favourite with our new pup! I actually want to make a point of saying how impressed I was with the customer service I received from this company, with a particular mention of Sian, who resolved my issue without hesitation and with great alacrity. The first koala they despatched was lost in transit and without any issue, I was sent a replacement by Sian by the next day. An example of how it should work. Thank you so much. 10/10 ⭐️
  • 8***6 (848)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent seller and excellent price fast delivery exactly as described brand new would definitely shop again and highly recommend thank you
  • y***a (61)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    There was an issue with delivery, sent a message explaining was not sent the correct amount and they very quickly made another shipment and apologised. Great seller would fully recommend.
  • d***d (434)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    1st item arrived but was damaged, notified seller, new one sent to me quickly, received it and all is fine. Great service thank you
  • a***j (888)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Received promptly, well packaged and as described. Thank you.
  • d***o (324)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast delivery, item better than description, excellent communication. Thanks!

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!113/1000