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Racing Equipment

About us

Old Mill Saddlery is a leading equestrian retailer based in the United Kingdom.

The strengths of our business comes from our core values - providing our customers with a quality shopping experience, outstanding customer care and selling only quality products at excellent value.

Just like you, horses are a big part of all of our lives and we face the same problems that you do; horses that just won’t load, cheeky ponies, escape artists, injuries, behaviour problems, moody mares and everything in between.

We couldn’t imagine a life without our horses and our experienced team are on hand to offer friendly, honest and knowledgeable advice. Our team are happy to help; no question is too silly and no request is too much. Simply contact us with any of your queries.
Location: United KingdomMember since: 14 Feb, 2000Seller: greatsaddle

Business details

Business name: Old Mill Saddlery LTDFirst name: RobertSurname: PattonAddress: 110 Larne Road, Ballycarry, Carrickfergus, Antrim, United Kingdom BT38 9JNPhone number: 02893353268Email: robert@saddlery.bizVAT number: GB 209453804CRN: NI627696

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (34,774)

  • b***4 (1828)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic communication. I ordered the wrong size by mistake (didn’t realise the current head plate was w not mw). Messaged to ask if they could change my order from w to xw. They agreed instantly and changed my order. They shipped immediately Well packaged and arrived in perfect condition. Great price.
  • i***r (536)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Top-notch service! I requested expedited shipping as we were leaving for a holiday and needed the item ASAP—they delivered! They even responded over the weekend. Really impressed—highly recommended seller!
  • 3***2 (209)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Brilliant communication, quick delivery and Product as described. Amazing company!! Thankyou 5*
  • o***o (953)- Feedback left by buyer.
    Past month
    Verified purchase
    Very bad delivery but this was due to issues with ROYAL MAIL seller was great , good communication throughout and great service from them let down by delivery issues
  • r***a (776)- Feedback left by buyer.
    Past month
    Verified purchase
    Not sent, contacted them after 7 days to be told the item was damaged so had returned it to manufacturer for replacement, I could wait or have refund. I chose to wait but still nothing after another week. Contacted them again for same answer, this time I took refund. At no point did they contact me to explain what was going on, they should have done this at the straight away . Looking at negative feedback this seems to be a common problem, I dont believe they ever had the item to sell.
  • x***d (288)- Feedback left by buyer.
    Past year
    Verified purchase
    This item didn't arrive. I contacted the seller who replied straight away, they explained it wasn't sent as it was not in a satisfactory condition and refunded me straight away. Very happy with their service and will be using them again, thank you A++++

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