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One Retail Group

One Retail Group

145K items sold
2.1K followers
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About us

One Retail Group is the UK's 7th fastest growing company. We are a multinational retailer and brand owner with a portfolio of lifestyle, personal care and home appliance brands including Pro Breeze, Active Era, The Body Source, Cosi Home, NailStar and Aycorn.We have been selling on eBay since 2004.
Location: United KingdomMember since: 07 Jun, 2004Seller: oneretailgroup

Business details

Business name: One Retail Group LimitedAddress: Ryland House, 24A Ryland Road, NW5 3EH London, United KingdomEmail: help@oneretailgroup.comVAT number: AT U73276714, BE 0696674586, CZ 684193965, DE 300256313, ES N8266522E, FR 09812481117, GB 178672851, IE 3542726DH, IT 00176449999, NL 826165424, PL 5263194961

Feedback ratings

Last 12 months

Positive3,576- positive Feedback in last 12 months
Neutral52- neutral Feedback in last 12 months
Negative32- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (49,382)

  • 1***p (408)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    “Ich bin absolut zufrieden mit meinem Kauf! Der Artikel war genau wie beschrieben und kam schneller als erwartet an. Die Kommunikation mit dem Verkäufer war ausgezeichnet, und alle meine Fragen wurden prompt und freundlich beantwortet. Die Verpackung war sicher und gut gemacht. Ich kann diesen Verkäufer uneingeschränkt empfehlen und werde gerne wieder bei ihm kaufen. Vielen Dank für den großartigen Service!”
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great item for a great price sleek design easy to use. Took a little longer to arrive than advertised but all arrived fine in due time seller response was swift and prompt great experience overall
  • n***c (472)- Feedback left by buyer.
    Past month
    Verified purchase
    Good modern ceramic fan heater that arrived reasonably quickly but was delivered to the wrong place! Not the fault of the sender at all as it was addressed correctly. Eventually recovered it, but annoying and eBay needs to include what3words locations for accuracy as this is not the first time parcel have gone elsewhere. Good seller.
  • c***e (1019)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    ⛔️🚫 Please Avoid this seller‼️After dealing with this seller a 2nd time. I thought the same delivery issue wouldn’t happen again. wrong! I bought FOUR items (total cost over £30 to me) . An ‘issue’ arose immediately (again) with the courier. I had an email from courier which requests the seller to ‘engage’. No reply to me from seller after I pointed out the issue. Today, only ONE of FOUR items has arrived via YODEL(?). Have sent photo but my order not arrived at all & seller hopeless.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Item as described, fast delivery. Good communication. Would definitely recommend
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quick delivery, item well packaged and as described—->>>AAAA+++++ service, Thank You 🙏🏼
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