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One Retail Group

One Retail Group

136K items sold
1.6K followers
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About us

One Retail Group is the UK's 7th fastest growing company. We are a multinational retailer and brand owner with a portfolio of lifestyle, personal care and home appliance brands including Pro Breeze, Active Era, The Body Source, Cosi Home, NailStar and Aycorn.We have been selling on eBay since 2004.
Location: United KingdomMember since: 07 Jun, 2004Seller: oneretailgroup

Business details

Business name: One Retail Group LimitedAddress: Ryland House, NW5 3EH London, United KingdomEmail: help@oneretailgroup.comVAT number: AT U73276714, BE 0696674586, CZ 684193965, DE 300256313, ES N8266522E, FR 09812481117, GB 178672851, IE 3542726DH, IT 00176449999, NL 826165424, PL 5263194961

Feedback ratings

Last 12 months

Positive2,080- positive Feedback in last 12 months
Neutral34- neutral Feedback in last 12 months
Negative23- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (47,022)

2***0- Feedback left by buyer.
Past 6 months
Verified purchase
This company is a genuine rip off for returns. I live in California. The sellers ad states they are in California. The shipping label has a return address in California. EBay's return address for this company is in New Jersey. basically this means they deliver in California and since the buyer has to pay for the returns the costs are much higher. This is a real deception to the buyers. Based on USPS, a package can be returned to sender if not opened, however as this is not the case here.
g***i (362)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered 5HTP 400mg as I paid for it a higher quality one showed up within 5 minutes I asked for the original order to be cancelled but all got was we will look into it and next day the seller refused the cancellation even though I wanted to pay a higher price for the better quality product from them , so I received the capsules but as I looked at the date label it had been changed so I peeled back the on both bottles it was out of date by over year and a new date label was put on the old date
2***y (1550)- Feedback left by buyer.
Past 6 months
Verified purchase
Item just as described, well packaged and delivered on time, recommended seller.
m***r (149)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent transaction - as described, well packaged, fast delivery.
c***e (994)- Feedback left by buyer.
Past 6 months
Verified purchase
⛔️❌‼️ pls read all -ve feedback before purchase. 3x180x400mg 5HTP did NOT arrive. Appalling customer service. One reply only to say could not refund paid amount as postage was free…shocking‼️‼️
e***f (740)- Feedback left by buyer.
Past month
Verified purchase
Delivered OK. But not told that someone had to be in to take delivery. Instead of posting though the letter box. Luckily someone was at home. If that had been stated, I would have bought elsewhere. Bad communication on their end. One star really but wouldn't let me post one star.
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