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About us
OurBathroom specialiсes in eco-friendly repairs for Aqualisa processors, Sage Nespresso machines, and Thermomix devices. With over 70 years of experience, they reduce waste by refurbishing and reusing equipment. Their eBay shop offers practical, sustainable repair services, aiming to save customers money while contributing to environmental preservation. Due to limitation on eBay loan equipment, sending in postage and other services you need to visit our store
Business details
Business name: Our Bathroom Service LtdAddress: Unit 14, Orion Business Centre, Surrey Canal Road, London, United Kingdom SE14 5RTPhone number: +44 7939005453Email: ebay@ourbathroom.comCRN: 14954349
Seller Feedback (938)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseRevised feedback to all positive as I gave a bad rating in error because I did not read the full response from them when I reported the item lost. They have in fact already dispatched another with an express 24hr delivery which is very fair of them to do. My bad guys, apologies and thank you for getting another set on the way to me.
- c***l (153)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent process & communication. I have fitted the new pump & my shower now works again. I sent my digital processor 2 them for a repair & they told me that it needed further repairs. It's a bit like when I take my car 2 a garage; I don't know what they're talking about! I had 2 trust them! In the end, they offered me a refurbished 1 & I paid more than I intended 2 pay. I could have got a refurbished 1 cheaper elsewhere, but there U go. The price was OK. The item they sent was smart & clean.
- 4***_ (9)- Feedback left by buyer.Past 6 monthsVerified purchaseAmazing service; my TM machine has come back working perfectly after being broken. Response from the company upon ordering was very quick as well as the repair and postage - I posted on Wednesday and received it back on Saturday of the same week!
- i***h (77)- Feedback left by buyer.Past 6 monthsVerified purchaseAlthough I was slightly confused about the method of assessment and repair to my Aqualiser shower processor the sellers quickly explained the process.(I didn’t appreciate that the initial payment was for the diagnostic) They informed me of reasons and quoted me a cost of repair and parts needed and informed me of overall condition of processor. I mailed on Monday and I received it back by Friday! I showered in the evening and it was perfect. Great communication and FANTASTIC service!
- *****- Feedback left by buyer.More than a year agoVerified purchaseFirst receipt of product revealed a fault. Reverted to seller for remedy and response was first class. A replacement unit was shipped immediately whilst arrangements for return were put in place. The second unit received was in first class condition, well packaged and met with expectation. Pricing was sensible and service excellent. This seller appears to be a resource for those harder-to-find items and I will definitely be saving for ease of future contact.
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseAs described, arrived promptly and packaged OK. Thank you