Due to the COVID-19 outbreak and resulting lock down, Royal Mail is operating with a reduced staff capacity. This may result in delays and disruptions in deliveries. This has also led to a sudden influx of messages from customers inquiring about their delayed orders. Please know that we are hard at work to fulfil all our orders and provide great customer service. However, we are quite stretched at the moment as most small businesses are and trying to withstand these trying times the best way we can. We have also had to reduce our staff members on account of social distancing. In light of this, we would request you to please wait a little longer for your orders beyond the delivery estimate. Also, please expect a delay in responses to your queries. We'll answer your messages as soon as we can. We appreciate your understanding. Stay safe.