Item arrived before estimated time, well packed and exactly as described. Well pleased with purchase, quality item. Great seller.
o***1 (17966)- Feedback left by buyer.
Past month
Verified purchase
Thank you, I'm really pleased. Great item exactly as described. Arrived quickly and well packaged. Great customer service.
4***7 (55)- Feedback left by buyer.
Past 6 months
Verified purchase
Hello,
I received my Saturn picture today (9/4) but regrettably have to tell you it is damaged.
One corner is bent and there are several 'dinks' in it too. I have to say I am very disappointed, as my Fireball XL5 picture ordered recently was also not right. It was curved down in one corner but I was able to ease it flat again.
Obviously this is no fault on your part; it's down to the careless postal service so a negative feedback would be inappropriate.
What do we do about this please?
Thank you
Reply from: tsg_signs_and_mugs- Feedback replied to by seller tsg_signs_and_mugs.- Feedback replied to by seller tsg_signs_and_mugs.
As a BIG fan of Fireball XL5 I can't have you with a damaged product. I will get replacements of this and the picture of planet Saturn in the post to you first thing in the morning. This time I will place them in a box so it will be impossible for them to be bent or dented.
Any damages I will always replace immediately with no quibble. Thankfully damages are quite rare but you can be assured that any problems I will replace with a sincere appology and absolute zero fuss.
3***1 (750)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service, first class eBay seller, item securely packaged, excellent communication.
a***0 (44)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent delivery service, item arrived to schedule, as advertised and well-packaged. I was really pleased with product as Forbidden Planet is one of my all-time favourite SF films and the C-57D spaceship one of my favourites also. The photo used is an excellent shot of the ship landing on planet Altair 4, great scene. Love it. Many thanks.
j***8 (562)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was as described, arrived safely and it was delivered before the due date. It was well packaged and nothing was missing or damaged in transit. I am happy with the item and would buy from seller again.