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Penguin Home

4.7K items sold
160 followers
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About us

Penguin Home is a registered brand of Manttra UK Ltd in the UK (UK00003575505) and EU (017117441). We are into selling an extensive range of over 800+ products having premium quality in the Home Décor space – including Cookware, Kitchen Towels, Cushion Covers, Furniture, bathmats, Blankets, Table Settings, Photo Frames and many more items in the home category.
Location: United KingdomMember since: 22 Jul, 2019Seller: penguin_home

Business details

Business name: MANTTRA UK LIMITEDAddress: Unit 10, English Business Park, BN3 7ET Hove, United KingdomVAT number: CZ 685009633, DE 327591292, ES N6062270A, FR 76881377006, GB 276085774, IT 00248459992, PL 5263283707

Shop policies

Postage
Returns
Data privacy

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.7
Delivery time
5.0
Communication
5.0

Seller Feedback (1,038)

w***a (1060)- Feedback left by buyer.
Past month
Verified purchase
Great value, well packaged and fast delivery.
y***i (1611)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent value item which was sent very quickly and well packaged A+++
r***2 (1924)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent communication and speedy delivery received following day highly recommended thanks
g***m (1455)- Feedback left by buyer.
Past 6 months
Verified purchase
A1 Ebayer! Great item. quick delivery and happy to use again
g***e (193)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, great price, thanks
g***a (2757)- Feedback left by buyer.
Past year
Verified purchase
Seller charged £28 postage to post a few teatowels, absolutely outrageous breach and abuse of Ebay policy!! No communication from seller, had to report to Ebay. Still waiting on action. Teatowels quality not even that great!! Disgraceful.
Reply from: penguin_home- Feedback replied to by seller penguin_home.- Feedback replied to by seller penguin_home.
Hi, Thank you for taking the time to provide feedback. We understand that you have mentioned a shipping charge of 28 GBP and that we had also informed you about this cost before processing your order. Regarding the cost of shipping, While we do charge £28 for shipping, our actual cost for shipping your order with DPD was £47.30(screenshot shared). This means that we subsidize a portion of the shipping cost on your behalf to keep the expense to our customers as low as possible.