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PJ Pet Products

PJ Pet Products

10K items sold
398 followers
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About us

PJ Pet Products was established in 2010, initially as an importer of dog chews. A decade later, the business expanded significantly. We now proudly offer a wide variety of products for dog and cat owners, selling under long-established brands such as Outward Hound, Nina Ottosson, Pioneer Pet Products, and Smart Cat as well as our own brands such as K9Pursuits, DO&G, CA&T, and many more. We remain focused on everything for dog and cat owners – from outdoor pursuits to indoor play and feeding. Recently we have seen greater interest in toys and IQ games – with which we strive to relieve boredom and offer products for a happy pet. Under new ownership since late 2021, PJ Pet products has been building on the foundations of a great business, focussing lots of effort on modernizing systems, warehousing capabilities, and ensuring our product range evolves with our consumers.
Location: United KingdomMember since: 22 Sep, 2012Seller: pjpetproducts

Business details

Business name: PJ Pet Products LtdFirst name: JestySurname: JessAddress: 55 High Street, OX14 4AT Abingdon, Sutton Courtenay, United KingdomPhone number: 08006892897Email: enquiries@china-access.co.uk

Feedback ratings

Last 12 months

Positive1,324- positive Feedback in last 12 months
Neutral15- neutral Feedback in last 12 months
Negative24- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,403)

  • l***a (77)- Feedback left by buyer.
    Past month
    Verified purchase
    Do not purchase from this seller! They are dodgy and unreliable. We ordered the wrong size and contacted them instantly to return the item. It was not taken out of the packaging and labels were still on etc as was very clearly the wrong size. I paid postage to return and was notified this was received, however did not receive a refund at any stage. I have messaged them multiple times asking for this and have had no reply. I’m now having to dispute this with the bank. Avoid avoid avoid!
  • o***r (1080)- Feedback left by buyer.
    Past month
    Verified purchase
    Second time purchase and as previous had a speedy delivery with good communications and excellent product, thank you. A1 eBay seller. 
  • 5***j (102)- Feedback left by buyer.
    Past month
    Verified purchase
    Arrived on time, well packaged. Really good quality. Also received a packet of complimentary treats, which my dog loved. I will definitely be using this seller again.
  • i***p (1833)- Feedback left by buyer.
    Past month
    Verified purchase
    Exceptional Delivery, Service, Price and Product as usual. I highly recommend this seller.
  • i***a (284)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    AVOID. Advertised new and sent clearly used item. Seller has ignored all my messages. Really appalling service. Avoid avoid avoid. Wish I’d bought the item from Pets at Home in-person to ensure I didn’t receive a second hand item. Seriously unimpressed.
  • i***p (1833)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent price, product, delivery and service as always. great seller
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