Both sets of earrings were "lost in the post" !! by royal mail. An empty, ripped jiffy bag delivered sealed in a Royal Mail plastic bag telling me apologies and to contact them to claim. Just dreadful. Seller provided a refund on being asked via the eBay process. I did communicate successfully on this matter with the seller. The loss certainly wasn't the fault of the seller. I would use this seller again now I understand the combined postage which wasn't initially clear to me.
y***3 (37)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller communication. Item as described, I think the enamel damage adds to the design so I’m very happy with it. The packaging with thank you sticker was a very nice touch too. It was posted quickly, great value and I’d definitely buy again from this seller.
u***e (238)- Feedback left by buyer.
Past month
Verified purchase
Just GORGEOUS!!! Exactly as described, but lovelier! Fabulous quality, looks amazing on, a really striking piece. Very safely packaged, posted swiftly and fab value for money! What's not to love, I would 100%recommend this professional and efficient seller.
n***n (57)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller Posted 10th April but due to the royal mail kept it until 22nd April when it was delivered. Packed well, as described and good value. Nice deep purple with the amethyst and nice simple style.
1***b (163)- Feedback left by buyer.
Past 6 months
Verified purchase
This is a great item - another example of top notch quality that I am coming to expect from IBB. The postage was free, and reliable service (Royal Mail Tracked). It was packaged securely, and also came with a little gift box (that I wasn't expecting). The item itself was even better than pictured (it is also fully hallmarked). Great price, great item. Thanks for a great purchasing experience. Would buy again.
-***l (224)- Feedback left by buyer.
Past 6 months
Verified purchase
Diligent dispatch and delivery, delightful item safely packaged and as described , excellent communication,was sent with another purchased item and the seller refunded me the postage for one of the item without me having to ask, I am very happy with my experience, thank you very much...A+++++