Premier IT Shop

Seller Feedback (3,396)

• h***h (49)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I received the item, unfortunately the item got damaged in transitie but nothing that couldn't be fixed, contacted them them about it and resolved the issue, item could have been packaged a bit better in hindsight, the item was as described but was VERY dusty and dirty, value for money, yeah can't complain. Good communication from this company and sorted issues.
• 2***- (2194)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was a bit concerned about the dispatch time and also after reading some of the negative feedback I was wondering how the laptop would turn up. Well I am happy here, yes despatch was a little bit slow but I pinged them a message and they responded straight away to tell me it was on it's way, it arrived the next day. The packaging is immaculate, brand new box and air cushion bag (these are not cheap). The machine itself is as described and what I expected, it is a punchy little thing!! so 5*
• 5***k (510)- Feedback left by buyer.

  Past month

  Verified purchase

  I received the well packaged item and found the condition and quality to be as described. Appearance matched photo's of the listing. It was despatched very quickly, and arrived all in one piece. I am very happy both with my purchase and the seller, of whom I will have no hesitation in recommending to others. Great value all round, shop here with confidence :)
• r***n (1055)- Feedback left by buyer.

  Past month

  Verified purchase

  Had some issues with the item but after contacting the seller, taking their advise, and then being patient, the two main problems resolved themselves. It wanted to update, after downloading the updates, it resolved the issues I was having. The seller was courtious and patient, offeing a return if the problem didn't resolve itself. Today I was initiating a return, but now I am giving the seller 5 stars all the way. Thank you and will recommend this seller in a heartbeat. Well packaged.
• i***v (1510)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller excellent communication update on dispatch and arrival even assist in set up package great care wonderful customer service highly recommended postage spot-on as described value for the money
• r***d (94)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Order was slow to post but issues with Royal Mail collection. Laptop arrived with Chassis damage that was not on the listing photos. Communicated with seller and they advised to raise a postal claim with RM as damage obviously occurred after listing. Seller offered generous partial refund and their communication helped me see past my anger.