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Preworn

Preworn

1.9M items sold
91K followers
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About us

The largest second-hand clothing retailer in the UK! Over 500,000 items in stock and over 5,000 additional items listed daily

Buy second-hand clothing with confidence. We are leading the circular fashion revolution by making sustainable fashion affordable and accessible to everyone. You're unique! Your clothing should be too! We put proof to the fact that it doesn't have to be new to be amazing. All of our clothing goes through two quality inspections to make sure our customers are satisfied with their purchases. Each garment that our happy customers purchase immediately reduces their carbon footprint. Shopping with Preworn is kind to both your wallet and the planet.
Location: United KingdomMember since: 28 May, 2002Seller: pre_worn

Business details

Business name: Preused LtdFirst name: Preused tdSurname: Trading As PrewornAddress: Unit 1, Cilmedw Way, Llangollen, Denbighshire, United Kingdom LL20 8AGPhone number: +44 7771415819Email: sales@preworn.co.ukVAT number: GB 471507202CRN: 13432004

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Feedback ratings

Last 12 months

Positive153,276- positive Feedback in last 12 months
Neutral1,770- neutral Feedback in last 12 months
Negative727- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (731,545)

  • g***_ (340)- Feedback left by buyer.
    Past month
    Verified purchase
    Jeans came, great packaging, fast postage and would of been great value, unfortunately they were described as a regular but were petite , seller messaged me back with apologies, send me a free return postage label, refunded straight away, highly recommend this seller , good, honest and great communication
  • 4***a (613)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Took a little extra time from the booking of the shipping to item actually being shipped ( shown as in the system at all ). then took a week to arrive on a 48 hr delivery. 😒 ( dont know why ? ) but it finally arrived today and it looks really lovely just as described and pics show. Packed well. Very good value for money. Comms a bit hit and miss, first message answered but then no response to subsequent message / inquiry regarding postage. Overall pleased with item so would use seller again
  • e***r (179)- Feedback left by buyer.
    Past month
    Verified purchase
    Wow GREATEST SELLER!! Buy with confidence from this seller, my coat is just as described, was posted very quickly and FREE postage! I literally received it within 4 days. Was packed well, quite tightly but not a problem. Have already bought again from this seller because they are amazing value and offer great deals. A+++++, I will be buying again from Preworn. Thank you!
  • r***m (273)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I have bought several items from this seller, and I have never been disappointed. Items are exactly how described and photos, and really good value as no postage costs. My items have always come nicely packaged, and on time. Although the last item arrived nearly a week after purchase. But, no big deal thing, and I can live with that. Will be purchasing again from the seller.
  • s***8 (6)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    the item arrived well packaged and quickly. Unfortunately it was sold as Large but label stated it was medium. I contacted seller who replied very quickly and offered a partial refund as I did not want to return item. I accepted and was happy with outcome. I would be happy to recommend this seller no problem
  • l***a (431)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great customer service! There were problems with the jacket, but the seller quickly resolved all issues and communicated with me at every step. I bought from this seller before and always a great experience, fast postage, good value items. This is the first time there was an error in description and the seller was super-helpful and sorted everything out quickly. Highly recommend this seller!
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