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About us

Here at Prime Retailing we stock a wide range of new and refurbished products from major brands including Hotel Chocolat, DeLonghi, BOSCH, KitchenAid and many more.

We refurbish tens of thousands of items each year from a diverse range of categories including kitchen appliances, TVs, small domestic appliances, air conditioning, computing, gaming, mobile phones, power tools, health and beauty, fashion and furniture, so you're bound to find something you need!

Prime Retailing works with a number of retailers and manufacturers offering solutions for end of line and excess stock that brings a huge range of products at discounted prices.
Location: United KingdomMember since: 13 Jan, 2012Seller: primeretailing

Business details

Business name: Trojan Electronics 2018First name: CustomerSurname: ServicesAddress: Kings Dock, SA1 8QA Crymlyn Burrows, United KingdomPhone number: 01792452670Email:

Detailed seller ratings

Average for the last 12 months

Accurate description
Reasonable postage cost
Delivery time

Seller Feedback (123,024)

p***o- Feedback left by buyer p***o.
Past month
Verified purchase
This item had a problem, and I've had a couple items from them recently that have had an issue in some way or another, but their customer service is great, they are quick to respond, polite, and make sure they solve the issue if any problems do arise. Sometimes things go wrong, but it' s what happens if it does that matters, and the after sales service seems good if any problems do arise. These guys are normally brilliant. They ship fast, pack well, and offer good prices. Buy with confidence! A+
-***8 (4)- Feedback left by buyer -***8 (4).
Past 6 months
Verified purchase
Item arrived boxed on time, however, on inspection, one of the pod cups had been broken. I contacted the seller who refunded the purchase price for a new pod cup. This was excellent customer service, the refund was within a day of delivery. I have ordered another velvetiser from this seller!
h***6 (65)- Feedback left by buyer h***6 (65).
Past 6 months
Verified purchase
Great item. As described. Looks in near perfect condition. Company great- first package didn't arrive so they just sent another one, no question asked. Will buy from this company again.
t***s (89)- Feedback left by buyer t***s (89).
Past 6 months
Verified purchase
The item was described as certified refurbished Excellent but when it arrived the right ear bud didn’t work. The seller was very good - they issued a return label on Christmas Day itself. But still disappointing given it was supposed to be a gift. To top it off I then found the same model brand new on the retailers website for the same price, so the sellers pricing is way off too. Good returns process etc but would rather all of this not have happened in the first place.
Reply from: primeretailing- Feedback replied to by seller primeretailing.- Feedback replied to by seller primeretailing.
Hello, thank you for taking the time to contact us. I am sorry if your goods were not what you expected. With Earphones, we do not sell refurbished units for hygiene reasons. I am pleased we were able to resolve this issue for you in a timely matter.
p***f (80)- Feedback left by buyer p***f (80).
Past year
Verified purchase
Product was as described by seller and is in as new condition. It was well packed in the original box and dispatched promptly. An absolute bargain at the price. Very happy with my purchase, and it makes really great toast! Excellent seller!
l***5 (50)- Feedback left by buyer l***5 (50).
Past year
Verified purchase
Item was as described and good value for the price - unfortunately my item was damaged upon delivery - contacted seller with my issue for replacement or refund - seller responded apologizing for the unfortunate incidence and happy to refund right away - Seller issued full refund in no time - Thank you so much - excellent customer service