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ProjectTimber

6.6K items sold
1.4K followers
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About us

We are Project Timber Limited, a company registered in England and Wales. We pride ourselves on offering a wide range of quality wooden garden products. Our company registration number is 05126131 and our registered office is at Parry Works, Grassthorpe Road Sutton-on-Trent Newark NG23 6QX. Our registered VAT number is 938453395
Location: United KingdomMember since: 06 Feb, 2017Seller: projecttimber2017

Business details

Business name: Project Timber LtdFirst name: PayneSurname: PaulAddress: Grassthorpe Road, NG23 6QX Newark, Sutton-on-Trent, United KingdomPhone number: 01777802300Email: sales@projecttimber.co.ukVAT number: GB 938453395

Detailed seller ratings

Average for the last 12 months

Accurate description
3.3
Reasonable postage cost
5.0
Delivery time
3.4
Communication
3.3

Seller Feedback (1,352)

.***o (400)- Feedback left by buyer.
Past 6 months
Verified purchase
Shed was delivered 5/6/2024 I’ve unpacked it and it is a lovely shed can’t wait to get built in the next couple of weeks
y***1 (1415)- Feedback left by buyer.
Past 6 months
Verified purchase
Waited 14 days after ordering. We had to phone them lady phoned back saying definitely tomorrow contacted her again said sorry but delivery man realised something was wrong with it so returned item to depot. She said that’s how thoughtful our drivers are, Just a shame he wasn’t caring enough to call us and say it wasn’t coming. Wasted too many hrs and too many days. Fed up with excuses. Should have taken more notice of feed back. Byers beware.
a***i (1861)- Feedback left by buyer.
Past month
Verified purchase
Great communication throughout - very helpful- a great item - many thanks indeed
c***h (361)- Feedback left by buyer.
Past year
Verified purchase
The Company kept in contact with me and the original delivery date was cancelled due to some parts missing. This was not a problem and ensured that on the revised delivery date the order was complete. Great customer service.
n***h (985)- Feedback left by buyer.
Past month
Verified purchase
Fast service. Thank you so much
o***n (27)- Feedback left by buyer.
Past year
Verified purchase
They sent to shed out without the floor! Contacted them numerous times to rectify the issue to be told, nope you have half the floor so we're only sending out the other half. Took 2 weeks of back and forth with them for them to finally send out the floor, which low and behold isn't correct. Am now waiting for the manager to call back, surprise surprise they're not available. Useless customer service