My item was as described and arrived a few days earlier than expected. I had issues with the robot and reached out for help and did receive a prompt response trying to assist me. While my issue was not resolved, I am satisfied with the purchase.
u***0 (32)- Feedback left by buyer.
Past 6 months
Verified purchase
Items arrived as described. Looks to be a great value upon inspection before any use has taken place . I would have used a different shipping method had I been aware of the issues FEDEX was having at the time of my order. I guess buyers should be self-aware before a purchase as well as a seller offering a possible alternative if infrequent buyers aren't aware of real time shipping issues. The items arrived 13 days late.
l***r (51)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived in perfect condition as described, I got an extra 1 in the package, not sure if that was a mistake by the seller or distribution but im beyond happy with these molds. A+ seller
e***i (121)- Feedback left by buyer.
Past month
Verified purchase
After receiving the incorrect product, I contacted this seller with photo proof. The seller claimed it was the fault of the shipping department and offered a discount for my inconvenience. I stated I would appreciate the discount to apply towards the correct product and I would also return the incorrect product. The seller has received the incorrect item, but has failed to provide the discount that they offered or a sensible response. This seller is dishonest and unreliable. Buyers Beware
Reply from: ahiggs-inc- Feedback replied to by seller ahiggs-inc.- Feedback replied to by seller ahiggs-inc.
We sincerely apologize for the shipping error. A full refund was issued after receiving the return. The discount offer was only if the item was kept. We’ve clarified the misunderstanding and regret the inconvenience.
a***r (1)- Feedback left by buyer.
Past month
Verified purchase
The seller was good and prompt. They just need to use a different shipping company. FedEx was lousy. They signed my package saying it was delivered. Then FedEx lied to me many times were it was having me waste my time going to there facility and not having it. It took two weeks for me to finally get my package. Overall the company and product are amazing. The price was very good and product was new and look very good. I really like my purchase
o***k (15)- Feedback left by buyer.
Past 6 months
Verified purchase
A+. Prompt delivery; easy transaction; well packaged; good condition, quality; new; good value; appearance as described. Thank you. Satisfied customer.