R2P Finds

Seller Feedback (2,951)

• 4***4 (803)- Feedback left by buyer.

  Past month

  Verified purchase

  Item arrived and in packaging looked satisfactory, but on unwrapping the dustpan was covered in one layer of bubble wrap and in all was Therefore in seven pieces. Seller contacted and insisted that images of damage was sent. Explained that I had no way of sending images, plus had limited IT knowledge to do same. Fully appreciated the seller's point of view, but unable to give said images.
• p***u (229)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Specifically ordered two blue mop heads , when ordering you can choose screw or push in. Blue or red. I chose blue. When they arrived I got two red. Contacted the seller to be told there’s that basically you get what we send at the time. Lucky dip. I asked for a refund as they were not what I ordered or “ fit for purpose “ only to be given a 50%. Refund. Don’t buy from this site unless you don’t care which one you get. Absolutely a scam …

  Reply from: r2p-fine- Feedback replied to by seller r2p-fine.- Feedback replied to by seller r2p-fine.

  Sorry for the confusion. The listing mentions “Assorted Colour” and no colour selection was offered. We still issued a 50% refund to keep you satisfied.
• e***e (1174)- Feedback left by buyer.

  Past year

  Verified purchase

  Arrived poorly packaged and was damaged. I messaged the seller and they immediatley responded offering a partial refund which i was satisfied with. Great communication and excellent customer service. Thank u
• b***_ (462)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  It arrived damaged due to poor packaging. On complaint the seller offered £1-49 compensation, ridiculous. EBay offered full refund but could not guarantee full refund of my return postage cost. The seller knows this which is why I heard nothing from them. Honest feedback is important which this is. Buyer beware here!

  Reply from: r2p-fine- Feedback replied to by seller r2p-fine.- Feedback replied to by seller r2p-fine.

  Sorry to hear about this. The item was securely packed, and the damage likely occurred in transit. Still, we never want our customers unhappy — please let us know how you'd like us to resolve it.

  
• e***s (13)- Feedback left by buyer.

  Past month

  Verified purchase

  These grab rails are brilliant. Once on, they stay put and are a fantastic price for 2. I would highly recommend these, they arrived so quick and well packaged. I would definitely buy from this seller again.
• 5***l (703)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quality looks ok but the customer service is excellent! There was a problem with delivery but one message and it was sorted immediately. No messing about. Well done.