326 items sold
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Location: United KingdomMember since: 24 May, 2018Seller: ahra95

Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable postage cost
5.0
Delivery time
4.7
Communication
4.3

Seller Feedback (164)

  • e***u (7051)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I want to share my honest feed back so the next person who decides to buy from this seller has an idea of how they treat their customers. I purchased in good faith 6 bags of coffee. I waited a few days and they said they were busy and would send it soon. The seller uploaded a tracking number. Well we sell on Ebay and the tracking number was NEVER a Royal Mail number. The seller didn't want to send me the coffee. I paid £60.00 for 6 bags but the new price was over £125.00. BAD BUSINESS.
  • 2***2 (2013)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    These are dreadful ebayers who mess you around and do not dispatch goods, then resell at a higher price. No communication, very poor service. Really let me down. I have been on eBay for years, selling and buying as a general not business customer. This is the worst . eBay stepped in and then seller finally refunded after 16 days being messed around.
    Reply from: ahra95- Feedback replied to by seller ahra95.- Feedback replied to by seller ahra95.
    We're truly sorry to hear about your experience and that it didn’t meet your expectations. We always aim to provide reliable service and clear communication, and we regret that this situation fell short.While we acknowledge there were delays, we followed eBay’s process and issued a full refund as soon as the case was resolved. We never intend to cause inconvenience and are always working to improve our service.We appreciate your feedback and wish you all the best in your future transactions.
  • _***a (13)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Everything arrived as described in good condition. Looks good as in pictures. Bounty are always good quality and value for money. Seller dispatched goods promptly and I will use again. Thank you
  • 6***2 (590)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very efficient company arrived quickly and great price will use them again.
  • 2***4 (1021)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was exactly as described, very quick delivery, I recommend this seller.
  • 6***i (1408)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This seller advertised an item that was out of stock. He accepted my money, and I received no communication at all that there was a problem, until I complained that I had not received the order. He then told me that it was out of stock. A shocking way to treat a customer.
    Reply from: ahra95- Feedback replied to by seller ahra95.- Feedback replied to by seller ahra95.
    We're very sorry for the inconvenience caused. Unfortunately, there was a stock discrepancy at the time of your order, and we completely understand how frustrating it is not to receive timely communication. This was never our intention, and we’re reviewing our processes to ensure this doesn’t happen again. We truly value our customers and regret that your experience fell short of the standards we aim to uphold. Thank you for your feedback, and again, please accept our sincere apologies.

About us

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