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Raku

Raku

6.7K items sold
275 followers
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About us

Location: United StatesMember since: 07 Jan, 2011Seller: rakurakuraku

Feedback ratings

Last 12 months

Positive177- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9

Seller Feedback (1,765)

  • f***e (215)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super fast shipping in secure packaging. Item as described, new with tags at a great price. Highly recommended seller
  • 3***3 (21)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quick delivery and item was exactly as described and priced well. Would recommend as a seller.
  • z***9 (69)- Feedback left by buyer.
    Past year
    Verified purchase
    Item received does not match the photos provided. The stock photos are pristine and what I received was damaged beyond recovery due to the seller's poor packaging. When I reached out to the seller I was met with condescending as they refused to help. Seller does not accurately represent the products they sell and takes no care with packaging. Buyer beware!
    Reply from: rakurakuraku- Feedback replied to by seller rakurakuraku.- Feedback replied to by seller rakurakuraku.
    I'm in utter disbelief and nearly speechless. I wasn't "condescending" by any measure, nor was the hat "damaged beyond recovery"—there was absolutely no damage, as verified by the photos you provided. Above all, I ACCEPTED THE RETURN. The listing stated that the hat is designed to be transported in a more flattened state, and photos I took and you submitted showed it reshaped. The inconsistencies/imperfection in the weave were also depicted in the stock photo. Your punitive outrage is malicious.
  • k***h (468)- Feedback left by buyer.
    Past month
    Verified purchase
    Fast shipping, great seller. Item as described.
  • 9***0 (11)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described. Quick shipping. Great seller!
  • 6***2 (388)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awesome seller A++++ packaged well, shipped quickly - thank you!
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