13K items sold
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About us

The UK and Europe only specialist manufacturer & supplier of Remote Controls for Gas Fires, Electric Fires, Stoves and Fireplaces.

Helping save thousands of fireplaces from the scrap heap simply for the want of a new remote which was lost, faulty, worn out or chewed by the family dog.
Location: United KingdomMember since: 28 Jun, 2004Seller: remotes-master

Business details

Business name: Alan Tredwell NeathFirst name: ALANSurname: NEATHAddress: 137 Coalpool Lane, WALSALL, West Midlands, United Kingdom WS3 1QLPhone number: 07932174550Email: remotesmaster@gmail.comVAT number: GB 438246483Additional information: correspondence address only
- not open to the public -

Shop policies

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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,446)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very swift response to query. Item arrived the day (a Saturday) after being ordered. Well packed and as described it works perfectly.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product is exactly as described, A great seller with great communication and very quick postage with great packaging, A+++ perfect seller, highly recommended
  • 1***1 (31)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The replacement remote for my electric fire from remote master is the real thing, I initially contacted Alan to ask for a replacement battery cover, unfortunately he couldn't supply this as the manufacturer wouldn't supply him with parts. However Alan offered me a brilliant deal on a new complete remote. Delivery was excellent and at no cost. I thoroughly recommend this seller, you won't be disappointed.
  • y***a (23)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Bought a remote for a fire to replace the original which had stopped working. The remote I received worked straight out of the package. Great service from the seller, got answers to my questions very quickly, very pleased with the service and product, thank you.
  • e***a (310)- Feedback left by buyer.
    Past month
    Verified purchase
    Great service and fast delivery got a bit confused when setting up messaged seller and he rang straight back and was great highly recommended
  • o***m (387)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic remote from Remotes Master ! Messaged them with a couple of questions They were so helpful and got back to me quickly . They were so quick to dispatch i got it the next day (YOU CANT BEAT THAT !) These guys are on it THANK YOU !!!

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