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About us

The UK and Europe only specialist manufacturer & supplier of Remote Controls for Gas Fires, Electric Fires, Stoves and Fireplaces.

Helping save thousands of fireplaces from the scrap heap simply for the want of a new remote which was lost, faulty, worn out or chewed by the family dog.
Location: United KingdomMember since: 28 Jun, 2004Seller: remotes-master

Business details

Business name: Alan Tredwell NeathFirst name: ALANSurname: NEATHAddress: 137 Coalpool Lane, WS3 1QL WALSALL, United KingdomPhone number: 07932174550Email: remotesmaster@gmail.comVAT number: GB 438246483Additional information: correspondence address only
- not open to the public -

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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,035)

  • h***6 (5016)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, excellent value, well packed, fast delivery, top Seller++
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Very swift response to query. Item arrived the day (a Saturday) after being ordered. Well packed and as described it works perfectly.
  • j***6 (21)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent service from this seller. Had a few questions prior to purchasing which were answered within minutes despite being after normal working hours. Great quality product in brand new condition. Decent value for money and offered at a slightly discounted price. Almost identical in appearance to original with the only difference being an additional safety feature on the new remote. Well packaged and delivered within 48 hrs. Plugged in, inserted batteries and worked flawlessly.
  • m***d (589)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Alan is an excellent seller. He gave me loads of advice and I have received a remote that he made. It works perfectly and I am thrilled. He is a AAA* seller. It arrived within a day and was very fairly priced. Would highly recommend.
  • 7***l (276)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great item, as its a genuine Dimplex replacement, had no issues with replacing the existing faulty transducer. Seller dispatched the item very quickly and it was well packed. Great communications too, highly recommended, will use again.
  • 1***1 (31)- Feedback left by buyer.
    Past month
    Verified purchase
    The replacement remote for my electric fire from remote master is the real thing, I initially contacted Alan to ask for a replacement battery cover, unfortunately he couldn't supply this as the manufacturer wouldn't supply him with parts. However Alan offered me a brilliant deal on a new complete remote. Delivery was excellent and at no cost. I thoroughly recommend this seller, you won't be disappointed.