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Renew2U UK

Renew2U UK

11K items sold
2.6K followers
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About us

Welcome to Renew 2 U, your premier destination for refurbished tech and appliances. At Renew 2 U, we have a passion for sustainability and a commitment to the circular economy. Our mission is to give products a second chance while offering you the customer an alternative affordable solution on those big must have purchases.

To provide our customers with peace of mind, all our products come with a one-year warranty. This warranty ensures that you can shop with confidence, knowing that our products are backed by our commitment to quality and customer satisfaction. In the rare event that an issue arises, our dedicated customer service team will be readily available to assist you, ensuring a hassle-free experience.

Come and join the mission so together we can reach our sustainability goals as one!
Location: United KingdomMember since: 24 Apr, 2023Seller: renew_2u

Business details

Business name: Gap RenewFirst name: GAPSurname: RenewAddress: Gap House, Nest Road, Gateshead, Tyne and Wear, United Kingdom NE10 0ESPhone number: +44 1919169031Email: ebay@renew2u.co.ukVAT number: GB 437327000CRN: 14634083Additional information: Our office opening hours are Mon-Fri, 8-4 - we're closed weekends and bank holidays, to raise a support ticket simply send us an email or send us a message via eBay - we aim to respond to all open tickets within one business day.

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Feedback ratings

Last 12 months

Positive2,025- positive Feedback in last 12 months
Neutral35- neutral Feedback in last 12 months
Negative45- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,925)

  • d***j (333)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The appliance was described as open package. At arrival it looks like new, well packaged with all sort of protective wrapping. Contact with the seller has been excellent. All times, the seller, has been above and beyond to solve any issue I have presented. Very responsive. I will no hesitate to have business with, if the occasion is presented again. Thanks
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • r***r (546)- Feedback left by buyer.
    Past month
    Verified purchase
    Quick delivery well packaged. Excellent communication, from start to finish, got a text with a delivery window & driver then phoned to say he'd be 10 mins. Item as described. Excellent eBayer highly recommend.
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • k***m (1608)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Wow what a great purchase. The washing machine arrived in no time. The delivery was on the day and within the time slot. Very polite delivery men popped the well packaged machine in my kitchen. When i removed the packaging i was amazed at the quality of the washing machine looking so new. Infact it looked better than the photos. The photos showed a few dents which are hard to see unless up close. The customer service team were great. The machine is so quiet. Thank you to you all.
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • a***1 (63)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely no problem with Renew2U! Purchased the dishwasher,their communication was exceptional...but unfortunately the delivery company damaged it in transit,due to their complete incompetence of not tieing the appliances securely in their truck,therefore something else fell into my dishwasher and caused enough damage for it to be returned 🙄🤬 Phoned Renew2u to explain the situation, they were brilliant and I got a full refund. Would buy from them again...but with different delivery company!
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
  • o***r (1614)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived quickly, well packed, delivery company carried the washing machine upstairs for me, connected it up and it worked. Exactly as described, new condition, dinted a little more than expected, but on the sides so it didn’t matter. Excellent Product Excellent Price Excellent service Thanks!
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • s***0 (199)- Feedback left by buyer.
    Past month
    Verified purchase
    This is a great company in my opinion. The item title was wrong but the photos showed it was the fridge I was looking for as did the description. It arrived as described in excellent condition and the delivery guys had no issues lifting it into my kitchen and taking my old machine away. A very positive experience. I did a lot of research to find the type of fridge with the correct integrated door, the photos and description supplied really helped me with this process. Highly recommended
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
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