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Renew2U UK

4.2K items sold
1.1K followers
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About us

Welcome to Renew2U, your premier destination for refurbished tech and appliances. At Renew2U, we have a passion for sustainability and a commitment to the circular economy. Our mission is to give products a second chance while offering you the customer an alternative affordable solution on those big must have purchases.

To provide our customers with peace of mind, all our products come with a one-year warranty. This warranty ensures that you can shop with confidence, knowing that our products are backed by our commitment to quality and customer satisfaction. In the rare event that an issue arises, our dedicated customer service team will be readily available to assist you, ensuring a hassle-free experience.

Come and join the mission so together we can reach our sustainability goals as one!
Location: United KingdomMember since: 24 Apr, 2023Seller: renew_2u

Business details

Business name: Gap RenewAddress: Gap House, NE10 0ES Gateshead, United KingdomVAT number: GB 437327000

Shop policies

Postage
Returns

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (1,189)

6***7 (1387)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived well Packed but NOT Fitted yet , Appears to be in same Condition as per Photos as Advertised . if it works okay as a Bran New washer should ?? , What a Bargain Buy and saving . Communications EXCELLENT . Delivery info Providing Day , Plus 2 hr. Slot , PLUS 35 min Phone call before Arriving from Delivery men EXCELLENT. Delivery 2 men Very Polite and Helpful . Overall 10 out of 10 Service , could Not be improved . . Would Definitely Buy from again . THANKYOU.
r***9 (579)- Feedback left by buyer.
Past month
Verified purchase
Item delivered on time and placed in location. The appliance had a few marks that were not described in auction but when I contacted Renew2u they sorted it in quick time. Everything working perfectly and very happy, Fridge/Freezer is amazing and at a bargain price... Great service and would use again.
j***4 (895)- Feedback left by buyer.
Past 6 months
Verified purchase
I checked reviews and was impressed. The delivery was very good, my fridge arrived in a couple of days. I was nervous about buying a reconditioned fridge, however I think it's a great buy. It looks new, apart from a few minor exterior marks which were listed. It works well. Customer service and communication is excellent. Compared to Currys I have saved myself £100 on buying the cheapest fridge they have. This one is probably much better. A happy customer 😊
o***o (36)- Feedback left by buyer.
Past month
Verified purchase
Great seller all round. The company were very helpful. Great description and lots of detailed photo's of the product before purchase. Unfortunately the 3rd party delivery company damaged my fridge so had to send back for a refund. The seller was very helpful and processed a collection and refund in a timely manner.
_***s (995)- Feedback left by buyer.
Past 6 months
Verified purchase
As described but had few messages stating delivery be 18th (on the 8th when ordered) which was good as i was off work on 18th, then that evening had email from courier saying be delivered following morning at 07.45 on 9th - sure enough, came bang on time. Just bad timing for me and it spent the day in the garden but didn't get nicked lol pleased with item, recommend the seller, just be be cautious your delivery maybe next day with little notice after already having a date set for delivery 😀
m***e (852)- Feedback left by buyer.
Past 6 months
Verified purchase
Amazing - truly outstanding service from both the seller and the courier they closely work with ! The 2 man delivery meant that I was able to receive the delivery by myself and the courier men were very happy to carry the appliance to my specified room , they were very efficient , gave me two rings and updates on what time they were arriving A+++++ The appliance is exactly as described and works well !