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Renew2U UK

Renew2U UK

10.0K items sold
2.3K followers
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Renew2U UK
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About us

Welcome to Renew 2 U, your premier destination for refurbished tech and appliances. At Renew 2 U, we have a passion for sustainability and a commitment to the circular economy. Our mission is to give products a second chance while offering you the customer an alternative affordable solution on those big must have purchases.

To provide our customers with peace of mind, all our products come with a one-year warranty. This warranty ensures that you can shop with confidence, knowing that our products are backed by our commitment to quality and customer satisfaction. In the rare event that an issue arises, our dedicated customer service team will be readily available to assist you, ensuring a hassle-free experience.

Come and join the mission so together we can reach our sustainability goals as one!
Location: United KingdomMember since: 24 Apr, 2023Seller: renew_2u

Business details

Business name: Gap RenewFirst name: GAPSurname: RenewAddress: Gap House, Nest Road, Gateshead, Tyne and Wear, United Kingdom NE10 0ESPhone number: +44 1919169031Email: ebay@renew2u.co.ukVAT number: GB 437327000CRN: 14634083Additional information: Our office opening hours are Mon-Fri, 8-4 - we're closed weekends and bank holidays, to raise a support ticket simply send us an email or send us a message via eBay - we aim to respond to all open tickets within one business day.

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Feedback ratings

Last 12 months

Positive1,505- positive Feedback in last 12 months
Neutral38- neutral Feedback in last 12 months
Negative42- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (3,115)

  • u***u (171)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Have had this machine for a week now & it is working brilliantly have done lots of different washes with no problems. Arrived well packaged & apart from the minor dents which were pointed out in the advert it looks really good, also good communication from seller & delivery firm . Would recommend this seller.
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • o***r (1566)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived quickly, well packed, delivery company carried the washing machine upstairs for me, connected it up and it worked. Exactly as described, new condition, dinted a little more than expected, but on the sides so it didn’t matter. Excellent Product Excellent Price Excellent service Thanks!
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • r***e (138)- Feedback left by buyer.
    Past month
    Verified purchase
    Cooker hood arrived early Tuesday morning. Was sent very quickly by reliable courier. Was packaged very well. It looks brand new to me and was good value. Even got extra discount. Am very happy with it. Definitely recommend this company.
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • y***z (152)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller. Communicated well, lots of update about delivery times. Their courier company was good. Product itself was a described and the price was good too. Thanks!
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • n***r (3260)- Feedback left by buyer.
    Past year
    Verified purchase
    Perfectly described, excellent quality and value. Superb communication and superfast secured dispatch and delivery. Courier was in constant communication via email and mobile text message with a three hour timeslot provided on day of delivery. First time purchase from the seller, will not hesitate purchasing again. Thank you. 
  • 4***p (93)- Feedback left by buyer.
    Past year
    Verified purchase
    Absolutely amazing from purchase to delivery. Aftercare is fantastic. Emailed seller with a query after delivery and they responded within no time and issue was resolved straight away. So so helpful. Item was delivered exactly when they said it was and I was updated by email and telephone on delivery time. Item was better than described. It was refurbished and the damage shown on the outside in images from seller was a lot smaller than it looked. Will buy from them again 100% start to finish
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!809/1000