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River Island

River Island

516K items sold
80K followers
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About us

Love fashion. Love River Island.

With over 30 years on the high street, River Island has long been a fashion favourite.

All about sharing the joy of fashion, RI celebrates what makes people and their style unique. Offering 24/7 looks, discover all you need for living, lounging and everything in between. From stand-out WFH wear to perfect fit denim, luxe loungewear and statement bags and shoes, create a look that’s uniquely you.

Great design is the heart of the River Island brand, with almost all products designed in-house (by one of the largest design teams on the high street). Famous for taking the latest trends and giving them an iconic twist, you'll always find style as individual as you are.
Location: United KingdomMember since: 02 Dec, 2020Seller: riverislandoutlet

Business details

Business name: Arcade Retail LimitedFirst name: ArcadeSurname: RetailAddress: 78 York Street, London, London, United Kingdom W1H 1DPPhone number: 4402089405392Email: riverisland_cs@arcade.globalVAT number: GB 217474993CRN: 09583193

Feedback ratings

Last 12 months

Positive41,927- positive Feedback in last 12 months
Neutral211- neutral Feedback in last 12 months
Negative67- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (141,986)

  • _***a (161)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic service throughout with prompt dispatch and delivery I was kept informed every step of the way exactly as described beautiful item high quality fantastic price and what a lovely seller too couldn't of asked for better I highly recommend anyone to buy from this lovely seller as you won't be disappointed thank you so much for a fantastic experience item and price and delivered and packaged with care couldn't ask for better 😀
  • u***a (461)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fab seller, bought a few items from this seller and always received in perfect condition, on a hanger, covered in plastic with tags attached. Excellent 🌟🌟🌟🌟🌟
  • r***w (229)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived on Friday in perfect condition. The quality and appearence was perfect being brand new, and value very good.The downside it was to big. I reorderd in a smaller size, but was emailed straight away and told they were sorry the size I needed was unavailable and they were not sure if or when it would be available. Very quick response from an extremely reliable Seller. I have decided to keep it and sort it out myself. I have also ordered multiple items from them. Excellent 10********
  • b***b (4303)- Feedback left by buyer.
    Past month
    Verified purchase
    Gorgeous shirt , love it , brand new , tags , in original clear packet , amazing price , arrived well packed and super fast ( on a Sunday ) , excellent 5 star 🌟 seller as always . Thank you . X
  • j***i (245)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This item is beautiful beautifully packed got wrong size in inbox was looking a 14 but ordered a 12 so they gave me a refund quickly then ordered 14 so happy customer fast delivery brilliant company thank you
  • s***o (1918)- Feedback left by buyer.
    Past month
    Verified purchase
    They are arrived well packaged. It did not arrive very quickly. It took forever for them to send it. It says if it was just sitting on the desk somewhere and they decided oh let’s send this out four days later. Once it was sent to the courier it came quite quickly. The item is beautiful although a bit big and it seemed to be in perfect condition. Aside from taking too long to send items out it’s a good service.
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