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Seller Feedback (73,697)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseHad a little mishap with the regulator but they responded super quick, helped me figure it out and sent me a replacement within a week. Communication was great! A++ seller, would definitely recommend.Reply from: rmstatorinc- Feedback replied to by seller rmstatorinc.- Feedback replied to by seller rmstatorinc.We're delighted to hear you had a great experience! Thanks for the wonderful review!
- *****- Feedback left by buyer.Past 6 monthsVerified purchasePoor packaging and poor customer service. The stator arrived in a ripped box with no padding and was dead on arrival, didn't work and was visibly cracked. I asked for a replacement and they told me "no, just return it" so I had to reorder. The second one came, arriving in the same poor condition w/ damage, and again CS didn't care when I sent pics and asked for a partial refund since this one was at least still useable. I was again told "no" and I still haven't been helped with this. Pathetic.Reply from: rmstatorinc- Feedback replied to by seller rmstatorinc.- Feedback replied to by seller rmstatorinc.We’re sorry to hear about your experience. We take packaging concerns seriously and always aim for products to arrive in perfect condition. To assess solutions like refunds or replacements, clear images of the damage are required; otherwise, we’ll need the item returned for inspection. We appreciate your feedback and are happy to assist further if needed.
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseSuper fast shipping . Only three days to Iceland. Thank you sellerReply from: rmstatorinc- Feedback replied to by seller rmstatorinc.- Feedback replied to by seller rmstatorinc.Our team is thrilled to receive such a great review. Thank you for your kind words!
- *****- Feedback left by buyer.Past monthVerified purchaseBe careful ordering from this seller. They are US based with free shipping. But they ship your parts out of Canada, so that you have to pay customs fees instead of them. 35$ part cost an extra 65$ because it came from Canada. They should make you aware of this potential charge in the description.Reply from: rmstatorinc- Feedback replied to by seller rmstatorinc.- Feedback replied to by seller rmstatorinc.Free shipping is related to shipping costs only. We are unable to determine what import costs may be as these are charged by the US Customs and Border Protection agency and are not included in the items price or shipping cost. On our listing we provide the following notice: Duties & Taxes International Buyers: Import duties, taxes, and charges are not included in the item price or shipping cost.
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseAwesome seller! Fast shipping and good communication, thank you very much for the great transaction!Reply from: rmstatorinc- Feedback replied to by seller rmstatorinc.- Feedback replied to by seller rmstatorinc.Our team is thrilled to receive such a great review. Thank you for your kind words!
- *****- Feedback left by buyer.Past monthVerified purchaseDelivered as described. Worked great! Very Satisified customer. Live this seller!! ThanksReply from: rmstatorinc- Feedback replied to by seller rmstatorinc.- Feedback replied to by seller rmstatorinc.Your review is a great encouragement to our team. Thanks for sharing!