Rom-Connect

Seller Feedback (1,091)

• s***s (12)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived sooner than expected, but I removed a star because: the item had a bad smell, the item did not come open box and with a box as advertised, the shipping box has labels for multiple shippers and receivers and needs to be put out of its misery. The price was better than other sellers and an agreed upon offer was quick. The seller included a cable the description said would not be and that is a plus (keeping from a loss of a second star because od the above list).

  Reply from: romconnect- Feedback replied to by seller romconnect.- Feedback replied to by seller romconnect.

  You're not being fair at all in your review. You made an offer, for a significantly lower price that the item with the box. I have specifically replied and told you that I would accept the offer, but without a box. You accepted the counter offer, I shipped you the item (which... you accepted...) and in the end you tell the world that I did not send you what I advertised. Little "tricks" like this, namely sending false reviews, is why you will probably not get good deals in the future...

  
• t***a (125)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I am a collector of Fitbit devices. I was expecting for the item to be in a shipping box, since shipping wasn't free. Instead, the item was in an Amazon bubble bag, so the corners of the actual item box are banged up. I do not know if the box was already like this before shipping, since the ad image is not of the actual item. Looking at the ad, I guess I lucked out, as the hanging loop seems to be totally off. At least the one I received is just broken. My search continues. Item seems NIB.

  
• a***m (48)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The item was as described and arrived safely. However, I think the seller needs to work on their packaging. I understand reusing packaging, since I do so as well, but packaging should be protective of the item. The seller used a Wounded Warriors Project donation envelope to ship my item, and that doesn't provide any protection to an item. Reusing a box or padded envelope would be more professional.

  Reply from: romconnect- Feedback replied to by seller romconnect.- Feedback replied to by seller romconnect.

  This is about as unreasonable as it gets. So the adapter was packaged in a "frame", which then sits inside a box. That box now needs to go in yet another box, because of optics...? Surely you would not want to pay for the extra weight to ship an extra box... but are giving a NEUTRAL rating. In doing so... you mention that the item WAS AS DESCRIBED, IT ARRIVED SAFELY... so in the end what matters is not that you received your item, it's NEUTRAL because you don't like my envelope. Awesome...
• t***r (7)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived as described in good condition. Seller flexible with price and extremely fast shipping! Would do business with again!
• w***r (790)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Accurate listing, good price, prompt shipping, great transaction!
• m***o (44)- Feedback left by buyer.

  Past month

  Verified purchase

  The value was good, but the picture didn't match the item's condition. Even though the item is new, the sleeve's corners were either crushed or slightly damaged, which was not mentioned in the description. The images were either stock, perhaps from ebay's "sell one like this" option or, just as likely, it's possible this happened in transit, but the item was poorly packaged and that's on the seller. Therefor, I cannot give 5 stars.

  Reply from: romconnect- Feedback replied to by seller romconnect.- Feedback replied to by seller romconnect.

  Interesting comment, all wrong... We only had one of these, so the pictures in the listing are of the item we shipped to you. On the background of the picture, the grey... that's my couch.. they're not stock pictures. I am looking at the pictures I took, and none of the bent corners are there... so I am pretty sure that this was mishandled, not while in our possession. As for the "poor packaging" - well, it's packed in a protective cardboard and then an envelope, which is how you ship records