Overall a good experience, despite some issues. The seat/spring kit initially showed a tracking number, but the item was never shipped.After 2 weeks I contacted royal-rider, explained the issue, and they said they would re-ship. I had the item within 6 days after that (from India to Canada). So they made good on the shipment. There is one small blemish on the seat, but barely noticiable. Parts are also genuine Royal Enfield as stated in the listing. Best price on ebay for this when I ordered it
h***h (132)- Feedback left by buyer.
Past 6 months
Verified purchase
Received in an acceptable time. It was not in an original RE box as I anticipated and was pictured in the offering ad. It was just bubble wrapped and in a generic box so was received with a few blemishes which will affect the appearance but not the function. It makes me think it might have been a returned item, but not for sure about that. Makes no sense for a new item to be reboxed. I hope it is OEM equipment. Price was good so going to keep the item.
t***b (1112)- Feedback left by buyer.
Past 6 months
Verified purchase
OEM parts from Royal Enfield as described and packed well. Time between ordering and arrival from India was 14 days which was expected. A+ transaction, would purchase from seller again.
8***8 (106)- Feedback left by buyer.
Past year
Verified purchase
After notifying goods not received as promised, Royal Rider responded straight away. My fuel tank had apparently been lost in transit but they organised a replacement which I received in 7 days. Not bad from India to Australia! Excellent packaging & goods exactly as described. Happy to recommend this seller!
.***c (11)- Feedback left by buyer.
Past 6 months
Verified purchase
I’m very happy with this backrest for my INT650. I asked seller a question and they responded within 24 hours. They packaged it up really well and it arrived unscathed all the way from India to Australia. I placed order 24 March and it arrived Sat 5 April. Through Aramex Global with informative tracking, but not quite accurate as it was ‘out for delivery’ in ‘Sydney’ the day it appeared at my home in Melbourne. Good quality, smooth welds, cushion installed a bit lopsided but not too noticeable.
2***2 (45)- Feedback left by buyer.
Past year
Verified purchase
I received 6 oil filters for my 2018 Enfield Classic 500. Though the description does not specifically state it fits my bike, I contacted them and they assured me it did. Agreed, the part number on the box correctly corresponds to my previous oil filters. They were prompt and helpful when I contacted them. Will I buy more from this company in the future? Yes.