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ruguoa

13K items sold
542 followers
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Location: Hong KongMember since: 04 Mar, 2022Seller: ruguoa

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (3,410)

l***s (517)- Feedback left by buyer.
Past 6 months
Verified purchase
Today I have received my parcel containing the crystal lamp hanging clips which I am absolutely delighted with these will help me a great deal fixing the crystals to my chandeliers these came well packed in new condition communications between us was excellent I would certainly recommend this seller to other buyers without hesitation and definitely buy from this seller again thank you so much for helping me to purchase these you are a top star seller carry on the good work with your site⭐️⭐️⭐️⭐️
i***u (184)- Feedback left by buyer.
Past 6 months
Verified purchase
Lovely item, well made and as described. Well packaged and arrived on time. Great seller would use again
i***n (233)- Feedback left by buyer.
Past 6 months
Verified purchase
Very disappointed with this seller. The seller is claiming to sell '5Pcs' of a product but I received just one! They are clearly misleading buyers. The sellers are claiming the item purchased is just for ONE item not '5 Pcs' advertised. Appears I have been scammed, but its only £6 so not a great loss. I did however manage to order FIVE of the identical item on Amazon for LESS that the price of ONE by this seller! I would suggest buyers be aware before purchasing from this seller.
Reply from: ruguoa- Feedback replied to by seller ruguoa.- Feedback replied to by seller ruguoa.
Hi dear, We're sorry to hear you've had such a frustrating experience.Please drop our customer services team a message to let them know the details and we'll give a satisfactory resolution for you.
5***9- Feedback left by buyer.
Past year
Verified purchase
Thank you for a great service, well packed a fast delivery arrived today on the 2-11-23, amazing quality and value for money. ***************
e***a (14)- Feedback left by buyer.
Past 6 months
Verified purchase
I haven’t revived my package I feel this is a scam as it says it has been delivered and I haven’t received anything I can’t contact the delivery company yodel so I’m not sure what to do and says left in front porch I don’t have a front porch I will want a refund or a new package sent out. Please help
u***n (16)- Feedback left by buyer.
Past 6 months
Verified purchase
The quality of the product is excellent and worth for the price. The seller is supportive to resolve the issue and communicate in polite way. The shipment to my region is faster than expected date. Though I struggled to pick up my order from the destination point (post office), I understand now that the delivery to my home is out of control by the seller.
Reply from: ruguoa- Feedback replied to by seller ruguoa.- Feedback replied to by seller ruguoa.
Hi dear, We're sorry to hear you've had such a frustrating experience.Please drop our customer services team a message to let them know the details and we'll give a satisfactory resolution for you.