Japan Media Mart Sasaya

Seller Feedback (819)

• 9***d (54)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great transaction: 10 of 10 stars. Awesome and detailed communication with seller! Received my order today super fast and weeks before the estimated time arrival. The item was securely packaged and in pristine condition as advertised. I'm happy with my purchase; and highly recommend sasaya-jp as a top-notch store to shop. Thank you. All the very best; and hope to visit your store again. ~Have the best day ever! 👍👍
• a***a (153)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent experience with an international transaction! The seller is pleasant, proactive and responsive from acknowledging the transaction up to making sure it was delivered on time and in good condition. The CDs were neatly packed in bubble wrap, with extra padding inside the box. They were brand new, unopened, and arrived in perfect shape. Based on my interaction with the seller, I can tell that they care about their customers and their products. Until the next time, thank you!
• a***l (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  fantastic experience purchasing novels from this seller. Communication was prompt, friendly, and helpful—guided me through my selection and kept me informed about shipping delays due to a public holiday. Once shipped, followed up with tracking info and updates. The books arrived in perfect condition, carefully packaged with great attention to detail. Truly professional and thoughtful service. Highly recommended!
• 7***s (20)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Absolutely stellar customer service. Once I ordered the product, this seller reached out to confirm the projected shipping dates and how long it might take to arrive. When it arrive (much earlier than anticipated, which is awesome), it was so professionally packed. The book is exactly as described, and then some. Quality/Condition/Value/Appearance - 10/10. I'm so happy I have a hard copy of the artwork of one of my favorite animators/directors. Thank you.
• 0***t (10)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Absolutely perfect! It shipped quickly and was a great price. The item was exactly as described. Brand new with no damage at all. It made for a perfect gift for my spouse! The seller had great communication, and even reached out to let me know the item was shipped. They were so polite! I highly recommend this seller, I had a great experience! Thank you so very much !
• 9***5 (39)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  So incredibly happy with the purchase! Seller was so communicative and helpful from the start, even when I had to briefly cancel my order, they were able to relist it for me at my request! It arrived in pristine condition with secure packaging! I will definitely buy from this seller again in the future!