Sedgefield Soap Co

Seller Feedback (831)

• h***a (387)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Took 3 weeks for the package to arrive. Seller did not respond back to my message when I tried to chase. When package eventually arrived it was poorly packaged, soap was not properly wrapped are anything. Sorry product went straight to the bin

  Reply from: claire-rees-pieces- Feedback replied to by seller claire-rees-pieces.- Feedback replied to by seller claire-rees-pieces.

  I am so sorry about your experience with this order, I am replying to several buyers who have had a similar problem, the small post office where I drop my parcels (eBay labels always used) have not had scanning facility for a while and I did not know this so some easy fixes could not be done and buyers have been et down, this is now sorted out and normal business resumes all being well in the new year. I hope this puts future buyers bonds at rest as I am a small business and try my best.
• 8***k (66)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I order my soap in 23 Dec now is 8 Jan but still not get it I contact seller about it no answer from him is bad experience now I must to order order other one from other seller I don't recommend buy from this seller at all

  Reply from: claire-rees-pieces- Feedback replied to by seller claire-rees-pieces.- Feedback replied to by seller claire-rees-pieces.

  I am so sorry about your experience with this order, I am replying to several buyers who have had a similar problem, the small post office where I drop my parcels (eBay labels always used) have not had scanning facility for a while and I did not know this so some easy fixes could not be done and buyers have been et down, this is now sorted out and normal business resumes all being well in the new year. I hope this puts future buyers bonds at rest as I am a small business and try my best.
• i***v (758)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Lovely soap with a fresh scent. Great customer service, queries were answered. Would recommend and will buy again
• p***l (575)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Arrived on time and well packed. works wonders on my skin
• i***i (4257)- Feedback left by buyer.

  Past year

  Verified purchase

  Item exactly as described – Well packed – Superfast delivery A+++++
• e***l (1459)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As described, fast delivery