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selby-jewelry

selby-jewelry

2.4K items sold
2.0K followers
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About us

Established in 2000, this year is the 20th anniversary, called Selby.It is located in Ginza, which is famous as a high-class shopping area, and Okachimachi, which is a jewelry town.We are good at ec sales, and we post around 50 products every day.We mainly sell used jewelry, but we also sell new products at affordable prices.
Location: JapanMember since: 07 May, 2020Seller: selby-jewelry

Feedback ratings

Last 12 months

Positive345- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (896)

e***p (217)- Feedback left by buyer.
Past 6 months
Verified purchase
Totally delighted with item (perfectly described) and seller is most excellent! Great communication, fast shipping, and definitely someone I will buy from again. Note: this is not something the seller can control, but it may be wise to reserve about 10% of your purchase price for US customs. UPS contacted me when my item arrived and I needed to pay the customs-set fee before getting my ring. Thrilled all in all and excited to see what other great pieces Selby will list 😊
Reply from: selby-jewelry- Feedback replied to by seller selby-jewelry.- Feedback replied to by seller selby-jewelry.
Thank you for choosing us from among the many options available. As you said, there are surprisingly many people who don't know the import rules. We would like to take this opportunity to provide additional information. Upon receipt, in addition to customs duties, you will be required to pay excise tax to your home country. That is why we accept discount negotiations, and we want to reduce the burden on everyone. If you have any questions, please feel free to contact us. We appreciate your expla
e***u (548)- Feedback left by buyer.
Past 6 months
Verified purchase
Accurate description, very fair price, excellent communication and lightning-fast shipping. It'd a pleasure to do business with you. :)
Reply from: selby-jewelry- Feedback replied to by seller selby-jewelry.- Feedback replied to by seller selby-jewelry.
I am glad that the item arrived safely and that you are satisfied. We will exhibit about 50 new products every day. We will also inform you about new products and products scheduled for arrival on Instagram, search for "selby_onlinestore". If you have any questions or are in trouble, please feel free to contact us anytime.
e***n (1297)- Feedback left by buyer.
Past 6 months
Verified purchase
As described. Beautiful pendant. Thank you so much to Japan Seller from USBuyer! You are a 5-Star Seller. Note that Fed Ex charges too much when received. Use USPS as price to us (on USA end, as it is so much cheaper). I paid an additional $89.00 USD just for the cost of your using Fed Ex.
Reply from: selby-jewelry- Feedback replied to by seller selby-jewelry.- Feedback replied to by seller selby-jewelry.
Thank you for choosing us from among our many products. I have read your message, but customs duties and excise taxes are determined by your country, regardless of the delivery company. Please understand that UPS and Fedex will be the same. We will exhibit about 50 new products every day. We will also inform you about new products and products scheduled for arrival on Instagram, search for "selby_onlinestore". If you have any questions or are in trouble, please feel free to contact us anytime.
6***1 (196)- Feedback left by buyer.
Past month
Verified purchase
Excellent communication. Item was carefully and securely packed, and shipped immediately. Item received quicker than most domestic mail. Thank you for the beautiful ring! Perfect eBay transaction. Highly recommend this seller!
Reply from: selby-jewelry- Feedback replied to by seller selby-jewelry.- Feedback replied to by seller selby-jewelry.
I am glad that the item arrived safely and that you are satisfied. We will exhibit about 50 new products every day. We will also inform you about new products and products scheduled for arrival on Instagram, search for "selby_onlinestore". If you have any questions or are in trouble, please feel free to contact us anytime.
e***e (2762)- Feedback left by buyer.
Past 6 months
Verified purchase
What a great seller. This ring is platinum, genuine gemstones, heavy, made well, great priced, shipped and recieved from out of the country in 2 days, great service and communication how Great is that! Will buy from again! Thank you! Great seller, great service!
Reply from: selby-jewelry- Feedback replied to by seller selby-jewelry.- Feedback replied to by seller selby-jewelry.
I am glad that the item arrived safely and that you are satisfied. We will exhibit about 50 new products every day. We will also inform you about new products and products scheduled for arrival on Instagram/X, so please follow us if you would like. If you have any questions or are in trouble, please feel free to contact us anytime.
a***o (1795)- Feedback left by buyer.
Past 6 months
Verified purchase
I can describe this purchase in one word...PERFECT!! The PERFECT transaction with The PERFECT Japanese service that I know already that I can trust every time! Ring is PERFECT, hard to believe the value I received. Thanks to the seller for accepting my offer. Even the original price was way low for the quality of the ring, I almost flipped when I opened the box, felt like it was a steal the ring I got for the little price I paid for. I'm so happy that I grabbed this unreal value! 斉藤様 ありがとうございました
Reply from: selby-jewelry- Feedback replied to by seller selby-jewelry.- Feedback replied to by seller selby-jewelry.
We are glad that your item arrived safely and that you are satisfied with it. We appreciate your words and were wondering how to express our gratitude. We would like to do our best to respond to the concerns and courage of customers who place orders from faraway places. Please feel free to contact us anytime. And your Japanese is good. Best Regards, 斉藤
Follow-up from: a***o- Feedback followed up on by buyer.- Feedback followed up on by buyer.
It's been a little less than 2 months of wearing this ring, one of the stone is gone. Just noticed on my hand... I have another ring from this seller and lost a stone in less than a week, and seller offered me for repairing for free, we've been working on proceeding but now I lost another stone from another ring...sad n stresses me out to even ship back across the pond anymore. Seller is nice but makes me wonder about their quality assurance dept....I'm just saddened so bad, lost $3000 in 2mos.
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