The item arrived broken, but they genuinely apologized and got back to me super quick within minutes and gave me a refund immediately. I think it was just an honest mistake and there was literally fragile stickers on every panel of the box it came in, but we all know these delivery people could care less. It wasn't packed correctly and that's why it broke, but I think now that they know they won't make the same mistake again. Seems like they genuinely care about their customers.
s***r (2467)- Feedback left by buyer.
Past month
Verified purchase
Thank you so much for a good transaction, great item (grandson will love it), super packaging and good shipping. Thank you.
b***4 (277)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent, All items are new and exactly as described and the shipping was sooner than expected. I would definitely buy from this seller again, and would also recommend seller.
n***d (686)- Feedback left by buyer.
Past month
Verified purchase
Slow shipping but not the seller fault, label looked good when it arrived as did the packaging. Item was in perfect condition!
_***h (10)- Feedback left by buyer.
Past 6 months
Verified purchase
Have been using this product for the last 3 years. Fast shipping, no damage, Wrapped with care. Will order again.
n***5 (109)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent customer service and prompt response. Trustworthy. Communication is fast and takes customer satisfaction seriously.