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About us

Sherwood Phoenix Pianos, Nottinghamshire, is one of the largest piano showrooms in the UK with over 250 pianos in stock at all times including digital, upright, baby grand and grand pianos, pianos to suit every budget. We have a fantastic facility offering the most unique piano showroom experience in the country. Visit our listings to see what amazing pianos we have in stock.
Location: United KingdomMember since: 06 May, 2014Seller: sherwoodphoenixltd

Business details

Business name: Sherwood Phoenix LtdFirst name: JohnSurname: RoddenAddress: The Works, Manvers Street, Mansfield, Nottinghamshire, United Kingdom NG18 1TJPhone number: +44 1623657301Fax number: 01623657301Email: info@sherwoodphoenix.co.ukVAT number: GB 153007645CRN: SC435864

Seller Feedback (330)

  • e***m (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is a photo provided by the seller, and there is no damage on it. He also claimed that it was intact before you moved it. On the other hand, the seller also sent a Email for you with Pictures and he declared that is the new crack. It may be caused by carelessness when you move it. Moreover, the scratches are relatively serious, and I hope to be compensated, otherwise, I may use other methods to solve the problem.
    Reply from: sherwoodphoenixltd- Feedback replied to by seller sherwoodphoenixltd.- Feedback replied to by seller sherwoodphoenixltd.
    Buyer bought a 30 year old piano from a zero feedback private seller (NOT US), then purchased our removal service separately. They then attempted to claim the marks of a 30 year old piano as damage from our piano removal service. This is an attempt to extort us for a refund of our services. We have photo evidence of the pianos condition prior to collection showing the marks existed prior to collection. If in any doubt of our character, please refer to our other 11,000+ happy customers.
  • a***- (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The delivery worker is very careful and the goods are very satisfactory
  • e***y (124)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing seller, accommodating with delay and holding until needed
  • n***r (525)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Bought for daughter after our ancient Roland lost its B minor key.. collected in a Ford Ka thank you to the guys who dismantled and loaded into the car.. An excellent company, would definitely recommend. Thank you 👍
  • t***a (124)- Feedback left by buyer.
    Past year
    Verified purchase
    Great doing business with you.
  • r***a (183)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    At first I was quite nervous buying a piano on eBay, but the demonstrative video by the seller was encouraging since they described the item in details, including the manufacturer serial no, which I made a note of. I also contacted them a few times, both by email and telephone, for more questions and clarification, especially with regard to the delivery process and was very satisfied with their customer service. The delivery team was punctual, competent and professional. Trustful seller. Thanks!

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