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Location: United KingdomMember since: 13 Oct, 2014Seller: shop-at-jans

Business details

Business name: shop at jansAddress: 85 The Crescent, Bolton upon Dearne, S63 8HE Rotherham,, United Kingdom

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (14,979)

  • u***o (2071)- Feedback left by buyer.
    Past month
    Verified purchase
    Avoid. Seller provided damaged product, then claimed the Post Office had somehow damaged (bent) the Brackets, inside the Jiffy Bag, despite the Bracket being made of 4mm Steel. and the Package arriving intact. Despite my raising this issue with Seller, it appears that I know nothing and the seller is adamant she did not send out a second rate product, also admitting the Post Office had somehow damaged other Brackets before and she knows not how !! How ridiculous. Look elsewhere !!
    Reply from: shop-at-jans- Feedback replied to by seller shop-at-jans.- Feedback replied to by seller shop-at-jans.
    Hi again Bruce, I posted out straight brackets unfortunatly they got damaged in the post. (This does sometimes happen and is totally out of my control.) I then offered you a choice to return them free to me or an £8 refund if you wanted to just bend them back. You then became very rude to me for some strange reason so i did not want to communicate with you anymore and just send you a return label then refunded you in total. What more would you like a seller to do Bruce. Kind regards Jan
  • a***a (27)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It came within 2 days well packaged the post man has just been so no tried the leash yet the seller is a lovely lady keeps u well informed so a would well recommend this honest seller in hopefully ma boy loves it lol
  • -***D- Feedback left by buyer.
    Past year
    Verified purchase
    Great Seller, honest and accurate description and photos, very quick postage and great communication. A+++++
  • 4***9 (2498)- Feedback left by buyer.
    Past year
    Verified purchase
    Item as described and delivered on specified date, well packaged and at a good price.. Thank you.
  • 6***1 (230)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely large butterflies packed really well delivered promptly thankyou would purchase from this seller again
  • 6***1 (230)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Beautiful butterflies really pleased with these packed well and prompt delivery would buy from this seller again thankyou