9.6K items sold
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Location: United StatesMember since: 01 Sep, 2012Seller: jeacpa

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage cost
4.6
Delivery time
5.0
Communication
4.8

Seller Feedback (862)

  • e***a (34)- Feedback left by buyer.
    Past year
    Verified purchase
    Item was exactly as described and was packaged securely for shipping. I did ask a question as the seller does not take returns but never got an answer. Fortunately there were no issues with the item or order.
  • _***9 (2)- Feedback left by buyer.
    Past month
    Verified purchase
    It was packaged very well for transportation and nothing was broken. Each stone was individually wrapped & the box itself was also wrapped up multiple times. Very happy with the outcome.
  • a***8 (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    My order wasn’t package well at all. Both ceramic pieces were touching in the box with no bubble wrap in between them cause them to hit each other in the box and my order arrived broken. i reached out to the seller and asked if they could replace it they said yes but never did and never replied back too me about moving forward and I had to file with eBay to get my money back.
    Reply from: jeacpa- Feedback replied to by seller jeacpa.- Feedback replied to by seller jeacpa.
    Unfortunately I can control how the shipping companies handle the package. You opened a return request, and I contacted you in less than one hour offering a replacement. But you didn’t close the case. So you money was refunded in less then 24 hours after you opened the case. It took that long to refund because we were communicating back and forth. I can’t send you a replacement if the case is open, even if I send you a replacement eBay will force me to refund your money if the case is open.
  • s***d (828)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    These items were just as described (in perfect shape), were packed very well, and shipped super fast! Thank you
  • 8***s (29)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Everything was great and as expected. Seller wrapped delicate items carefully so everything arrived intact.
  • -***e (200)- Feedback left by buyer.
    Past year
    Verified purchase
    very nicely packed for shipping Item as described perfect transaction

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