soniqeshop

Seller Feedback (870)

• i***d (594)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent eBayer! Good comms & rapid despatch - sent to the wrong address, but got here in the end! Item exactly as described & well packaged. Many thanks & highly recommended. A+++++++++++++++++
• 6***i (23)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller, item was originally lost by courier however seller promptly resolved the issue and sent out a replacement which came very quick. Highly recommend
• b***i (230)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  They said they would send me a replacement for the smashed and second-hand looking arrival. As it was discussing, I put it in the bin. It was only the next day (12th) that they asked me to return the disgusting original. It was where it deserved to be -in the tip. Had they said that I must retain the original, I would have done so. Their communication was subsequently prompt - but useless. Highly recomend to avoid this lot.

  Reply from: soniqeshop- Feedback replied to by seller soniqeshop.- Feedback replied to by seller soniqeshop.

  We regret the customer was unhappy. A replacement was offered immediately, but to process it, a return of the damaged item (even partial pieces) was necessary, as required by our supplier and courier for damage claims. Unfortunately, the customer did not wish to return the item but still expected a replacement. We always aim to resolve matters fairly and appreciate understanding in such cases.
• a***e (811)- Feedback left by buyer.

  Past month

  Verified purchase

  As described,, well packed, fast delivery, thank you.
• n***a (678)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  All as advertised thank you. Arrived in good time and well packaged
• k***t (1140)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The bulbs were exactly as described, they were well packed and delivered on time.