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SparkleCrafts

The seller is away until Fri, 25 Apr, 2025. Expect a delay in delivery until they return.

SparkleCrafts

14K items sold
430 followers
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About us

Here at Sparkle Crafts we pride ourselves on excellent customer service. We currently stock an increasing amount of craft supplies including an extensive range of wool, glitter and glue, If you cannot find what you are looking for just contact us and we will do our best to source it for you.

Happy Crafting!
Location: United KingdomMember since: 14 Apr, 2008Seller: sparklecraftsltd

Business details

Business name: Sparkle CraftsFirst name: KerrySurname: PadleyAddress: 61 Imperial Avenue, Leicester, Leicestershire, United Kingdom LE3 1JHEmail: sparklecraftslimited@gmail.comCRN: 10717377

Feedback ratings

Last 12 months

Positive76- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
4.9
Communication
4.9

Seller Feedback (5,341)

  • 1***l (1610)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Thank you! Arrived quickly and well packaged. As per pictures / photos. Very happy with purchase. Would buy from again. Recommended. A+++
  • e***5 (407)- Feedback left by buyer.
    Past year
    Verified purchase
    Everything as described, great 😌 packaging and speedy delivery! Thank you! Will definitely be buying from this seller again!
  • b***8 (39)- Feedback left by buyer.
    Past month
    Verified purchase
    Quick delivery, provided goods as advertised, well wrapped for protection and in good condition.
  • i***1 (194)- Feedback left by buyer.
    Past year
    Verified purchase
    Very poor communication with this seller. I ordered on 19/9 and received wrong colour on the 30/10 after being promised delivery by the 23/9. I contacted seller and was offered a refund on return, but i ask for correct colour and offered to return the yarn and pay postage for the second parcel too. However all the seller did was justify themselves and ignored my offer. Certainly not what I expect from ebay sellers. Definitely poor customer service and does not deserve a 5 star rating.
    Reply from: sparklecraftsltd- Feedback replied to by seller sparklecraftsltd.- Feedback replied to by seller sparklecraftsltd.
    Order sent on time. Buyer was very rude at from the first message and threatened negative feedback if they did not receive an immediate response, there was also no mention that the order had arrived late. Buyer received the correct colour that was ordered and did not believe that they had ordered the wrong colour (proof provided). I am more than happy to accept a return from buyer raised through eBay as per eBay guidelines.
  • a***a (1003)- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described speedy postage A ***
  • 6***6 (114)- Feedback left by buyer.
    Past month
    Verified purchase
    Perfect condition as described and well packaged
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!311/1000