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Stompbox London

Stompbox London

84K items sold
942 followers
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About us

Stompbox is London's finest guitar shop. With an unrivalled selection of effect pedals as well as a full range of guitars, amplifiers and accessories, our store is well worth a visit. All backed up with professional service and the highest levels of customer satisfaction.
Location: United KingdomMember since: 02 May, 2001Seller: stompboxlondon

Business details

Business name: Stompbox LtdAddress: 35 The Broadway, Joel Street, Northwood, Middlesex, United Kingdom HA6 1NZPhone number: +44 2082266900Email: sales@stompbox.co.ukVAT number: GB 939368179CRN: 06698735

Feedback ratings

Last 12 months

Positive816- positive Feedback in last 12 months
Neutral10- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (45,007)

  • 4***4 (476)- Feedback left by buyer.
    Past month
    Verified purchase
    Item arrived on time, well packaged in excellent condition as advertised and with good communication from the seller. Thanks very much. Very satisfied customer.
  • _***i (1807)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great customer experience - Richard from the store contacted me to check some details regarding this sale. Really good service here. Item arrived A-okay, speedy delivery, well packaged and in great condition! Many thanks.
  • 2***j (572)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Superb quality gig bag at a great price. Excellent customer service - cancelled my first order as requested as the voucher didn't apply. Quick delivery. Faultless. Highly recommended, thank you very much!
  • o***i (656)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived very badly packaged. The seller thought his method of packaging would be better than the manufacturers packing (he told me it was to save postage money 😠), and as a result my item arrived with damaged packaging(broken airtight seal). Because of this my guitar strings had already started to oxidize and when I strung them up the high E string snapped instantly. Seller was unwilling to rectify situation or offer any solution or help regarding this. Will avoid this seller 👎
    Reply from: stompboxlondon- Feedback replied to by seller stompboxlondon.- Feedback replied to by seller stompboxlondon.
    Your account of this sale is inaccurate. You have admitted that the strings arrived undamaged. Oxidation is something that would take years (not hours) to have any impact on the integrity of a guitar string. You sadly broke the string when tuning your guitar to a pitch that was too high. While we are sympathetic to your disappointment, just as I would be if a nail punctured my car tyre the day it got fitted, it doesn't make it the seller's fault.
  • a***e (620)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Thanks for a prompt service, pedal arrived well packaged and I’m pleased with my purchase. One slight niggle is that it was the mark one version which should havre been made clear in the description . Thanks for good translation.
  • a***a (748)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller. Very good communication. They had actually run out of stock when I ordered but remedied that quickly and sent with express postage. Very good seller kept in contact very well. M
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