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Sue Ryder Shops Pre-Loved

Sue Ryder Shops Pre-Loved

937 items sold
251 followers
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This Shop is operated by Sue Ryder, one of eBay’s trusted nonprofit partners
Sue Ryder
Sue Ryder supports people through the most difficult times of their lives. Whether that is a terminal illness or the loss of a loved one, we are there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.
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Learn more about eBay for Charity

About us

At Sue Ryder, we go the extra mile to give everyone compassionate care. And we believe this care should extend to the world we live in too. That’s why we champion the sale of pre-loved clothing, homewares and accessories, specially selected from our high street stores.

No one should be alone in death or grief, and with your help we can be there for people when it matters at the toughest of times. 100% of the profits raised from the items you buy help us to provide essential end of life care and bereavement support. Every purchase you make with us helps to fund expert Sue Ryder nurses, doctors and bereavement counsellors.

When you shop with us, you’re not only supporting people at the end of their life and those who are struggling with grief – you’re helping to care for our planet too. It’s estimated that 85% of clothes end up in landfill. Buying pre-loved items has always been a more sustainable way to shop and help care for our planet, so let’s help reduce landfill together.
Location: United KingdomMember since: 07 Jul, 2023Seller: suerydershops

Business details

Business name: Sue RyderAddress: Kings House, King Street, Sudbury, Suffolk, United Kingdom CO102EDPhone number: +44 7952163932Email: ebayshops@sueryder.org

Feedback ratings

Last 12 months

Positive703- positive Feedback in last 12 months
Neutral6- neutral Feedback in last 12 months
Negative4- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (713)

  • i***h (52)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Photos & description were accurate and shipped the next day. However packaging was not sufficient for a delicate item and sadly it arrived broken :( Seller was quick to respond, apologized for the incident, and promptly issued a refund. Accidents happen and based on the rest of the experience, I would recommend
  • 7***r (22)- Feedback left by buyer.
    Past month
    Verified purchase
    Good condition as described. A bargain at £13. Well wrapped with bubble wrap in a box. Royal Mail as usual unable to give a delivery window other than "by 5pm".
  • s***5 (2464)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I always have issues when buying from charity shops. Parts were missing, they then sent the missing parts but weren't packaged well so were damaged in transit. They should stick to selling in shops & not online. Leaving positive feedback as it is a charity shop after all & price was low
    Reply from: suerydershops- Feedback replied to by seller suerydershops.- Feedback replied to by seller suerydershops.
    Hello, I'm sorry that this happened as it is not the service we intend to provide. We offered a 20% discount which you accepted, so I understood that this issue was resolved satisfactorily. We also offered a full refund if you wished to return it, which you declined.
  • h***k (2839)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolutely delighted with this lovely Yankee Candle Scentercup Burner. Fast delivery. Well packaged. Great Value. Great description and communications. Highly recommended. Five star seller.
  • i***p (1478)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller excellent, as described, communication fast, wrappingvery good. Would buy again. Highly recommended. Thank you.
  • l***l (131)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I received excellent communication and answers/photos to my questions. Then it was posted immediately and very well packaged. As described, very happy - thank you! :) A+++++
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