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Sumtasa

Sumtasa

66K items sold
2.6K followers
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Sumtasa
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Snow cone

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About us

Location: United KingdomMember since: 25 Jun, 2011Seller: sumtasa

Business details

Business name: HTSWEETS UK LTDFirst name: ShaziaSurname: MAddress: Haider House, 35 Auckland Road, BIRMINGHAM, West Midlands, United Kingdom B11 1RHPhone number: 447405828692Email: sales@sumtasa.co.ukVAT number: GB 931272737CRN: 10777827

Feedback ratings

Last 12 months

Positive2,323- positive Feedback in last 12 months
Neutral12- neutral Feedback in last 12 months
Negative17- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (9,838)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great experience dealing with this seller.All message responses were very prompt. Item was packaged and sent promptly the next day and arrived the day after posting. Item well protected for transit, arriving in great condition. Thank you
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    I am very happy with this item exactly as described very well packaged very quick delivery very good seller I highly recommend this seller
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent seller, very good product, arrived in pristine condition, good packaging. Good value for Quality product. Many thanks.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Sellers attitude was very poor. Ordered boba straws for the 4th time but on this occasion they were shorter than ordered, previously ordered and advertised. By 4cm. Contacted seller who didn't apologise and wanted me to return at my own cost. Don't trust the seller based on how they interacted no apology for their mistake. And continued to say they wanted to inspect the product to make sure it was their error despite me demonstrating clearly with tape measure that it was
    Reply from: sumtasa- Feedback replied to by seller sumtasa.- Feedback replied to by seller sumtasa.
    We kindly asked the buyer to provide a photo with measurements to verify any issue, but they refused. We then requested a return through eBay, which would be at no cost to them if their claim was correct. Instead, they demanded a free replacement without proof or returning the item. We’re happy to resolve issues fairly and even apologize if we’re wrong, but ignoring our requests and demanding extras is not how business should be done.
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    service was good, delivery was fast, the products are much cheaper than I buy in China.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Highly recommend this seller,item as described,quick shipment and delivery, will use again this seller
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