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About us

We are a specialist designer, manufacturer and retailer of TV remote controls. With over 40 years experience as a TV Technician in the consumer electronics business I provide quality products at competitive prices, fully warranted and backed up with good old fashioned personal service. Magnum Consumer Electronics "Customer is King"
Location: United KingdomMember since: 12 Sep, 2004Seller: hothene

Business details

Business name: SupaPhonesFirst name: IanSurname: BotterillAddress: 14 Alnwick Drive, DL16 7GE Spennymoor, United KingdomPhone number: 07764514694Email: ian@northfield21.com

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (8,396)

  • t***d (427)- Feedback left by buyer.
    Past month
    Verified purchase
    Remote did not work, seller blamed TVs ir reciever however when proven to be wrong said it was another(non described) issue with the TV. Very passive agressive communication. The worst seller i have ever dealt with.He also wanted me to pay to send item back but I raised a refund with Ebay and got this sorted.
    Reply from: hothene- Feedback replied to by seller hothene.- Feedback replied to by seller hothene.
    Pardon me for replying to an incomplete story which describes only what the buyer wants people to believe. I sent the customer 2 remotes neither worked so after 50 years experience it was a clear case of faulty tv. I asked the buyer to return them at his cost because they were not faulty but his tv. His attitude changed completely and opened a return. When ONLY ONE OF THE TWO REMOTES was returned low and behold it worked perfectly. THE BUYER KEPT ONE OF THE TWO REMOTES HOW NICE OF HIM🤣🤣
    Follow-up from: t***d- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    How dare you question my integrity! Both remotes were sent back as they were of no use to me as they did not work. I folled your instructions to change the address on your envelope and repost using your initial postage paymet( which is fraudulent and theft). I suppose you reap what you sow. Maybe if you had of been honest and paid for postage you would have recieved your returned item. Honesty and integrity is lways the best course of action however that obviously eludes you. All the best!
  • e***t (470)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super fast delivery, super fast communication and a good product. Great seller.
  • r***2 (776)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    really fast dispatch and delivery.....item as described.....excellent seller and very happy ebuyer
  • l***s (1414)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It arrived today ( Saturday) but fir done reason 2 came. Have sent message to seller to Adkin they will pay postage do I can send 1 back👍👍
  • l***f (681)- Feedback left by buyer.
    Past year
    Verified purchase
    Great ebay seller item as described fast delivery A+++
  • -***t (374)- Feedback left by buyer.
    Past year
    Verified purchase
    All as described – well packaged and timely delivery